I can't log in to the app

Updated 2 months ago by Marina

There are different reasons why you are unable to login to the app. Here we are going to show the commons reasons and help you to troubleshoot.

I didn't receive my verification code

The verification codes are sent to the email provided.

Once you submit your email, you should receive a verification code on the email provided within a few minutes. Please remember to check all of your inboxes, including junk email, spam, promotions, and also try to use the search bar and look for "Pebblebee".

Please also double-check to make sure there are no typos on your email and try again.

If you still don't receive a verification code after doing the above steps, please contact our support at support@pebblebee.com

I logged out of the app and don’t remember each email I was using

Try to search for Pebblebee on your email accounts. We always send an email with the activation code after you enter your email for the first time. Remember to check all of your inbox, including junk email and promotions, also try to use the search bar and look for Pebblebee. If you can find an email from us, it is probably the account you had used on the app.


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