Pebblebee for Android and Google's Find My Device Network

Updated by Marina

We share your excitement about the upcoming Pebblebee for Android trackers, designed to seamlessly integrate with Google’s Find My Device app and help you track your items with the help of billions of Android devices worldwide.

In this article, we want to provide you with an update on the pre-order status and expected shipping dates.

Google's Find My Device update

On April 8th, Google publicly announced the start of the Google's Find My Device experience! Check more on Google's post here.

That means that users worldwide will start to join and contribute to Google's Find My Device network of Android users. The roll out is set to start in North America, so depending on your region, it may take a little longer to reach your area.

Do you have an update on when the Pebblebee pre-orders for Android will ship?

Pebblebee Pre-orders have started shipping on May 27th. We will be shipping orders chronologically, prioritizing those who pre-ordered first, some of whom have been waiting for over a year. Given the amount of orders, it might take a few days for your package get shipped. We deeply appreciate your patience and confidence in our products, and we are excited to finally get these devices into your hands. Our team is working hard to get them out to you as soon as possible.

For international countries, we will start shipping following Google’s recommendation. So far, we started shipping to the US, Canada and Europe. We will continue to expand once the Google rollout in that region has achieved critical mass.

If I buy a Pebblebee product after May 27th, when will I receive it?

The interest in our new products has been phenomenal, leading us to increase our production. Currently, our trackers are on backorder and we anticipate fulfilling all pre-orders over the next few weeks. New products are arriving at our fulfillment centers weekly, and we will ship all orders shortly.

Orders placed after May 27th will be on backorder and will ship once pre-orders have been fulfilled. Estimated time to ship is between 2-4 weeks.

How does Google's Find My Device network works?

Who better than Google to explain it? Please check this Google Blog for more about Google's Find My Device and how to join it.

What are Google's Find My app features?

To know more about Google's Find My capabilities and features, we recommend to check Google's latest blog post on 5 ways to use the new Find My Device on Android.

I already own a Pebblebee Gen 2 device. Can I update it and use it with Google's app?

All previous Pebblebee items shipped or purchased before May 2024 do not contain the software needed to work with Google’s Find My Device app. As of now, only the pre-orders of Pebblebee for Android products will be compatible with the new Google's Find My Device app.

I have moved to a different address. How do I update the shipping address to a different location?

Hey, there is no problem at all. If you want us to ship to a different location, please send an email to support@pebblebee.com and provide your order number or email you used to place the order and we will update it for you.

If you have any other questions on app compatibility or about your pre-order status, please reach out to us Contact.

- Updated on May 30th, 2024.


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