Warranty Policy

Updated by Marina

Pebblebee offers a 1-year limited warranty against product defects, effective from the time of delivery. Product defects do not include those resulting from accident, water damage, product modification, or failure to follow instructions for use. If defective, Pebblebee will replace the device upon receipt.

Please contact support@pebblebee.com if you believe your device to be defective. Our support team can identify and resolve most issues and will be happy to provide exchange directions for devices that fall within the warranty.

For international customers, please note that a shipping fee may apply for warranty replacements. We strive to offer the best service possible, and this fee helps us cover the cost of international logistics.

Pebblebee Authorized resellers

Warranty only applies if purchased through an authorized reseller. Any other dealer of Pebblebee products is unauthorized which voids the warrant as we can't verify the product authenticity of the product nor supply chain.

Authorized Reseller List

On Amazon.com, only Pebblebee Official Store is an authorized seller. If you chose to buy from another seller, please check Amazon return policies for third-party sellers here.

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