FAQs
Downloading the app
What is a voice tag?
The Find Phone feature
How to find my lost device?
Choose the unit of measure
How to add a Pebblebee device
Why my device is not charging?
What is the Left Behind feature?
Get directions to your device
What is a Default Device?
Pebblebee app Location History
Why is my device not beeping when I hit buzz?
Share or unshare your device
Set up a pin code to access the app
Grouping your Pebblebee devices
Required permissions
Explore what's possible from Pebblebee web
Quick Setup Guides
Solve Error - This device is already claimed
Why I can't add my Pebblebee device?
Buzzing and finding your items
The Virtual Fence
Solving - Found update has failed
How to force kill or close the app
What is Pebblebee Web?
Delete your account
The battery status of your Pebblebee
Clip, Card and Tag -Apple Find My vs Google's Find My Device
How to improve location accuracy
Optimize your Pebblebee app performance
Contact Us
How to join the Android beta Program
What is the difference between Finder 2.0 and Clip, Black Card and Card?
Pebblebee Family
Clip
Clip - video tutorials
Clip technical specifications
Card
Card - Tutorial videos
Card technical specifications
Tag
How can I check the Tag's battery status?
Tag tutorial videos
Found
Solving - Activating SIM Card error
How much is the Pebblebee Found subscription?
Solve errors claiming the FOUND
How long does the Found battery last?
Getting Started with your Found
Found Features
How can I attach the Found to my belongings?
FOUND technical specifications
Found - Check the device status
The Found Tracking modes - Which one should I be using?
Your Found LTE is lost
A Found update is available
Pebblebee Found LTE subscription
Found Tracking Modes
What are the uses of the Found button?
Why is my Found not syncronizing its location?
Found - Live tracking
Why does my Found battery never fully charge?
Can I switch the Found tracking mode remotely?
Solve Found error - There is an issue with the device subscription
Found 30 days free trial
Device check - How to self-diagnose that your Found is working as expected
Found Troubleshooting steps
Black Card
Getting started with your Black Card
Black Card technical specifications
My Black Card is not buzzing
Finder 2.0
Getting started with your Finder 2.0
Finder 2.0 technical specifications
Finder 1.0
Getting started with the finder 1.0
Tech Specs for the Finder 1.0
How does the Finder 1.0 work?
How to change the finder 1.0 battery?
Honey
Getting Started with your Honey
How do I change the Honey battery?
Why won't the Honey light turn off?
Account and payments options
Does the Pebblebee app require a subscription?
Can I use my device on a different account?
I can't log in to the app
Voice Assistants
Setting up Alexa
Setting up Google Assistant
What languages does the voice assistant supports?
Order Inquiries
Order status
Change shipping address
Warranty policy
Return Policies
International Shipping
Pebblebee - Apple® Find My™
Link Clip, Card and Tag with the Pebblebee app
How to add your Clip, Card or Tag to Apple Find My™ app?
How to reset a Clip, Card and Tag?
How to update your Clip or Card - Find My app
How can I check the Clip and Card battery status?
Do Clip and Card emit alerts of unwanted tracking?
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