FAQs

11 articles

How To Charge Your Pebblebee Item

Troubleshoot and check if your device is charging

Updated by Marina

How To Reset A Clip, Card Or Tag?

How to perform a factory reset. To fix common errors when claiming or to change from the Find My app to the Pebblebee app or vice-versa.

Updated by Marina

Can I Power Off My Pebblebee?

Can I switch off my Pebblebee?

Updated by Marina

How To Identify Your Clip And Card Generation

How to differentiate Clip and Card generations

Updated by Marina

The Battery Status Of Your Pebblebee

How to check your device battery status and battery life

Updated by Marina

Apple Find My™ Vs. Google's Find My Device™

Card, Clip and Tag and which apps you can use them

Updated by Marina

Clip Light Flashing Blue - What Does It Mean?

The Clip flashes a blue light when in pairing mode

Updated by Marina

Could Not Connect - Troubleshooting Steps To Update

Could not connect to my item - Disable and re-enable to resume

Updated by Marina

Contact Us

Our Support email | Contact form

Updated by Marina

What's The Difference Between Finder 2.0 and Clip, Black Card and Card?

The Black Card, Finder 2.0, Clip, and Card are all Pebblebee Bluetooth devices. (As of April 2023, Black Card and Finder 2.0 have been discontinued by Pebblebe e). All can be used with the Pebblebee…

Updated by Marina

Beeps, Rings, Chirps, and Melodies—What Pebblebee Sounds Mean

Beeps, rings, chirps, and melodies—what your Pebblebee sounds mean.

Updated by Marina