Found

18 articles

Solving - Activating SIM Card error

Troubleshoot the error Activating the SIM Card.

Updated 3 months ago by Marina

How much is just the Pebblebee found?

The Found is a cellular LTE GPS tracker which requires a subscription to work. We currently only sell the Found with our 1 year or 3-year plan.

Updated 3 months ago by Marina

Solve errors claiming the FOUND

Solve the errors: Getting IMEI, Getting LTE Status, SIM Card error, Cellular Reception preferred to Finalize Device activation, Could not connect to your device.

Updated 3 months ago by Marina

Getting Started with your Found

First steps to start using your Found! - Charge, Claim, Update and start using it!

Updated 3 months ago by Marina

Found Features

A summary of all the app features: Directions, Share, Buzz, Tracking modes, Virtual fence, Location History, Find Phone, Voice assistant, Left Behind and Crowd GPS.

Updated 3 months ago by Angela

How can I attach the Found to my belongings?

How to attach the Found to your items

Updated 1 month ago by Marina

FOUND technical specifications

Dimensions, Weight, Cellular Coverage and Waterproof.

Updated 3 months ago by Marina

The Found Tracking modes - Which one should I be using?

The tracking modes - Which one works best for your use case?

Updated 3 months ago by Marina

A Found update is available

The Found firmware update. Update the FoundOS.

Updated 3 months ago by Marina

Pebblebee Found LTE subscription

How to check your subscription plan, cancel and upgrade.

Updated 3 months ago by Marina

Found Tracking Modes

Found tracking modes - Frequency of updates, Low Powered, Dynamic and Emergency Modes

Updated 3 months ago by Angela

What are the uses of the Found button?

Found button press, single and double press. Turn off? Factory reset?

Updated 5 months ago by Marina

Why is my Found not syncronizing its location?

Found not updating location - Troubleshooting steps

Updated 3 months ago by Marina

Why does my Found battery never fully charge?

"I charged for hours and it still did not reach 100%." The battery is already charged to 100% after a maximum of 4 hours, and if it is stuck at 90-something percent this is due to a not-perfectly tun…

Updated 5 months ago by Marina

Can I switch the Found tracking mode remotely?

The Found allows you to change its tracking mode remotely if you were previously using it as with a cellular mode.

Updated 3 months ago by Marina

Solve Found error - There is an issue with the device subscription

After the Found was activated, if you try to claim a device to another account you will face the error: "There is an issue with the device subscription". The first time you add the Found in the Pebbl…

Updated 3 months ago by Marina

Found 90 days free trial

Your Found with a 90 days Free trial, sold exclusively at Amazon, comes with 90 days of access to all premium features. During that time you will be able to access all Found tracking modes for a limi…

Updated 3 months ago by Marina

Found Troubleshooting steps

If you think your Found is not working properly there is a couple of things to try to identify the problem and troubleshooting. Please check the below sections and apply them to your device. Check if…

Updated 3 months ago by Marina