• Home
  • Contact

FAQs

Downloading the app

What is a voice tag?

The Find Phone feature

How to find my lost device?

Choose the unit of measure

How to add your item to the Pebblebee app

Why my device is not charging?

Set up Left Behind notifications

Get directions to your device

What is a Default Device?

Pebblebee app Location History

Why is my device not beeping when I hit buzz?

Share or unshare your device

Set up a pin code to access the app

Grouping your Pebblebee devices

Required permissions

Explore what's possible from Pebblebee web

Quick Setup Guides

Solve Error - This device is already claimed

Why I can't add my Pebblebee device?

How to identify your Clip and Card generation

Buzzing and finding your items

The Virtual Fence

Solving - Found update has failed

How to force kill or close the app

What is Pebblebee Web?

Delete your account

The battery status of your Pebblebee

Clip, Card and Tag - Apple Find My™ vs Google's Find My Device

Check the firmware version of your item

How to improve location accuracy

Clip light flashing blue - What does it mean?

Could not connect - Troubleshooting steps to update

Pebblebee for Android and Google's Find My Device Network

Optimize your Pebblebee app performance

Contact Us

How to join the Android beta Program

What is the difference between Finder 2.0 and Clip, Black Card and Card?

Pebblebee Products

Clip

Getting started with your Clip

Clip - Tutorial videos

Clip 2nd Gen - technical specifications

Clip 1st Gen - technical specifications

Clip Gen 2 Instructions

Card

Getting started with your Card

Card - Tutorial videos

Card 2nd Gen - technical specifications

Card 1st Gen - technical specifications

Card Gen 2 Instructions

Tag

Getting started with your Tag

Tag - technical specifications

Tag - Tutorial videos

Tag Attachments

How to check the Tag's battery status?

Tag Gen 2 Instructions

Found

Solving - Activating SIM Card error

How to add, delete or set as default a payment method

How much is the Pebblebee Found subscription?

Solve errors claiming the FOUND

How long does the Found battery last?

Getting Started with your Found

Found Features

How can I attach the Found to my belongings?

FOUND technical specifications

Found - Check the device status

The Found Tracking modes - Which one should I be using?

Your Found LTE is lost

A Found update is available

Pebblebee Found LTE subscription

Found Tracking Modes

What are the uses of the Found button?

Why is my Found not syncronizing its location?

Found - Live tracking

Why does my Found battery never fully charge?

Can I switch the Found tracking mode remotely?

Solve Found error - There is an issue with the device subscription

Found 30 days free trial

Device check - How to self-diagnose that your Found is working as expected

Found Troubleshooting steps

Black Card

Getting started with your Black Card

Black Card technical specifications

My Black Card is not buzzing

Finder 2.0

Getting started with your Finder 2.0

Finder 2.0 technical specifications

Finder 1.0

Getting started with the finder 1.0

Tech Specs for the Finder 1.0

How does the Finder 1.0 work?

How to change the finder 1.0 battery?

Honey

Getting Started with your Honey

How do I change the Honey battery?

Why won't the Honey light turn off?

Google's Find My Device

Clip, Card and Tag - Get started on Google's Find My Device app

Set up your Android compatible device with the Pebblebee app

Location settings for Google's Find My Device app

Can't connect my device with Google's Find My Device app

Can I use Clip, Card and Tag on my Android?

Google's Find My Device - Update your Pebblebee

How to share devices in the Google’s Find My Device App

Pebblebee - Apple® Find My™

How to add your Clip, Card or Tag to Apple Find My™ app?

Link a Clip, Card or Tag with the Pebblebee app

How to reset a Clip, Card and Tag?

How to update your Clip, Card or Tag

How to charge and check the Clip, Card and Tag battery status?

Do Clip, Card and Tag emit alerts of unwanted tracking?

Apple Find My app - Update your Pebblebee

Account and payments options

Does the Pebblebee app require a subscription?

Can I use my device on a different account?

I can't log in to the app

Voice Assistants

Setting up Alexa

Setting up Google Assistant

What languages does the voice assistant supports?

Setting up Siri

Order Inquiries

Order status

Change shipping address

Warranty policy

Return Policies

International Shipping

All Categories ​>​ ​Google's Find My Device

Google's Find My Device

7 articles

Clip, Card and Tag - Get started on Google's Find My Device app

Add your device to Google's Find My Device app

Updated 4 months ago by Marina

Set up your Android compatible device with the Pebblebee app

To benefit from some exclusive features that the Pebblebee app has to offer, like History Location, Left behind alerts and Find phone, you can claim your device on the Pebblebee app on both Android a…

Updated 1 month ago by Marina

Location settings for Google's Find My Device app

Give Location permission for the Nearby device. This step is crucial if you want to see your device's location on the map. For some phones, this step will be requests on your first time setting up a…

Updated 4 months ago by Marina

Can't connect my device with Google's Find My Device app

Some troubleshooting steps to help you connect your item

Updated 4 months ago by Marina

Can I use Clip, Card and Tag on my Android?

Yes, you can choose between Apple Find My™ app OR the Pebblebee app, the latter is compatible with both Android and iOS.

Updated 5 months ago by Marina

Google's Find My Device - Update your Pebblebee

Check and update your unit that is linked with Google's Find My Device app

Updated 4 weeks ago by Marina

How to share devices in the Google’s Find My Device App

Share a Clip, Card or a Tag between Google accounts in the Find My Device App.

Updated 3 months ago by Marina

Powered by HelpDocs (opens in a new tab)

Contact