Subscription Sharing
Learn how shared plans work, including how to invite members, manage shared access, change plans, and handle cancellations or expiration.
How Family plans work
Alert Live shared plans let one person pay for Alert Live and share access with other people. Each person uses Alert Live through their own Pebblebee account, while the plan owner manages the subscription and its members. The price stays the same whe
Invite someone to your Family subscription
If you own an Alert Live Family plan, you can invite other people to use Alert Live under your subscription. Family 4 supports the owner plus three invited members, while Family 8 supports the owner plus seven invited members. Open the Pebblebee app.
Accept or decline an Family subscription invite
When someone invites you to their Alert Live Family plan, you can review the invitation and choose whether to accept or decline it. You do not need to already have a Pebblebee account to receive an invitation. Open the invitation from any of the plac
Leave a shared subscription
You can leave an Alert Live Family plan at any time. Leaving ends the Alert Live access provided by that plan and makes your seat available to the owner immediately. Go to Account → Active Subscriptions. Find the shared Alert Live subscription. Selec
What happens if the plan owner cancels or the subscription expires
Alert Live access for everyone on a Family plan depends on the owner's subscription remaining active. Canceling stops the subscription from renewing. The owner and invited members keep access until the end of the current paid billing period. When the
Switching from a solo plan to a Family plan
You can switch from a solo Alert Live plan to Family 4 or Family 8 in the Subscription Portal. Family plans let you pay for multiple people's Alert Live access under one subscription. Open the Pebblebee app. Go to Account on the top right. Select Man
Downgrade from Family 8 to Family 4: who keeps access
A change from Alert Live Family 8 to Family 4 takes effect at your next billing cycle. Until then, everyone on the Family 8 plan keeps their existing access. Because Family 4 covers four people total, including the owner, you can keep up to three inv