Please contact Pebblebee support at support@pebblebee.com with questions.

Help Center- Pebblebee (English)

Get fast answers and expert support from Pebblebee. Learn how to set up, locate and manage your devices, troubleshoot issues, and explore safety features like Phone Finder or Alert all in one place.

Pebblebee Help Center

Getting Started with Your Clip, Card, or Tag

Choosing Between Apple Find My and Google Find Hub for Your Device

How to Factory Reset Your Clip, Card, or Tag

How to Use Link Labels to Protect Your Belongings

Getting Started with Your Device

Understanding Your Clip Gen 2 Features and Compatibility

Clip Product Guides

Understanding Your Card Gen 2 Features and Compatibility

Card Product Guides

Tag Tech Specs and Compatibility Guide

How to Check and Charge Your Tag Battery

Tag Product Guides

Link Label Specifications and Features

What Is Link and How It Works

Link Product Guides

Legacy Products Still Supported by the Pebblebee Tracking App

Legacy Product Support

Pebblebee devices

Which Devices Work with the Pebblebee App

Correct Setup Order for Your Device

How to Delete or Remove Your Device from All Apps

How to Update Your Device Firmware

How to check your device's firmware version

How to Use the Clip Alert Feature for Safety and Peace of Mind

How to Set Up and Manage Your Safety Circle

How to Upgrade to Alert Live for Enhanced Safety

Alert Live FAQ

How to Use Live Location Sharing with Alert Live

How to View and Understand Alert Activity in the App

Alert Feature Guides

How to Use the Phone Finder Feature on Your Device

Phone Finder FAQ: Compatibility and Setup Requirements

Phone Finder Feature Guides

Pebblebee App Guide

Understanding Google’s Find Hub Network and Pebblebee Compatibility

How to Enable Location and Network Permissions for Google’s Find Hub

How to Share Your Device with Another Account on Google’s Find Hub

How to Remove Your Device from Google’s Find Hub

Troubleshooting Connection Issues with Google’s Find Hub

How to Switch Between Google’s Find Hub and Apple Find My Apps

How to Manage Multiple Google Accounts in the Find Hub App

Google's Find Hub Integration Guides

Understanding Apple Find My App Features for Devices

How to Share Your Device in the Apple Find My App

How to Remove Your Device from Apple Find My

Apple Find My Integration Guides

App Guides

Creator Collective Program FAQ

Greenspark Partnership

Pebblebee Programs

Contact Pebblebee Support

Product Warranty and Coverage Information

Return Policy and Money Back Guarantee

How to Change Your Shipping Address for an Order

Change or Update Shipping Address

International Shipping Guide

International Shipping

How to Track and Locate Your Order

Order Information

Order Status

Orders, Warranty & Returns

How to Identify If You Have a Clip or Card Gen 1 or Gen 2

Understanding Device Sounds and Beeps

Understanding Unwanted Location Tracking Alerts for Pebblebee Devices

Delete Your Pebblebee Account

Frequently Asked Questions

Learn the basics — from unboxing to setup — to start using your Pebblebee device confidently.

Explore all Pebblebee devices, including Clip, Card, Tag, Link, and Legacy models.

Learn how to navigate and use the Pebblebee App, integrate with Apple Find My or Google's Find Hub with confidence.

Learn about Pebblebee’s community programs, sustainability efforts, and partnerships.

Find help with order status, warranty claims, and returns.

Answers to common Pebblebee questions about setup, tracking, and device care.