Getting Started with Your HaloUpdated 2 hours ago
Getting Started
Halo is a dedicated personal safety device built for moments when speed, visibility, and connection matter. It lives on your keychain, activates with a physical pull-apart motion, and responds with a loud siren, bright strobe lights, and live location sharing with your Safety Circle. It also supports silent alerts for more discreet situations, works as a bright flashlight, and includes item finding on Apple Find My or Google’s Find Hub.
Follow these steps to set up your Halo with confidence and ease.
Before You Begin
Plug your Pebblebee device in to fully charge before setup.
Make sure your phone’s Bluetooth is turned on.
Pushing the flashlight button once turns on the flashlight (NOTE: Because the flashlight is very bright for its size, please avoid shining it directly into your eyes or anyone else’s eyes)
Your Halo device comes with 12 months free Alert Live subscription (redeem to activate inside the Pebblebee app)
To activate the loud alert and flashing light, quickly remove the base of the Halo and a very loud alert will sound (please note the sound is VERY loud)
Connecting with the Pebblebee App (Make sure your Pebblebee app is the latest version)
Halo is a safety device and MUST be paired to the Pebblebee App first.
Open the Pebblebee App and sign in with your email address.
Enter the verification code sent to your email.
Tap the + (plus) icon in the top right corner.
Tap Claim Device.
Follow the app instructions to enable permissions and press your device’s button 5 times. (If the device is not responding try pressing at a different pace slower/faster OR press the button a bit harder)
Continue following the prompts to complete pairing.
- After finishing pairing, you redeem your Alert Live subscription included with your Halo. Your 1-year subscription starts when activated and renews automatically unless canceled before renewal.
NOTE: If you choose to redeem later, it will remain available until the expiration date shown in the app. We recommend activating your subscription when first claiming your Halo.
For all settings and features for your Halo click on the item and you will see locate, features, and settings for the device.
Adding your Safety Circle members
- Tap the + (plus) icon in the top right corner.
- Press on Safety Member
- If prompted, verify your account
- Add a contact manually or choose from your phone’s contacts.
- Double check the name, phone number, and relationship, then tap Send Invitation.
- An SMS will be sent to your safety circle member so they can approve the request.
- They’ll get an SMS to approve. Once they do, they’ll appear as Active in the Safety tab and will receive your Alert when prompted.
Connection with Google Find Hub OR Apple Find My (not mandatory)
- In the Pebblebee app click on your Halo device
- Under Locate, tap Enable (next to “Search for your items”).
- Press the device button 5 times
- When connection to the Pebblebee app is succesful, your device will start flashing.
- Follow the on-screen instructions to open Apple Find My or Google Find Hub and complete pairing.
- Once paired, you can track your Halo anytime from Apple Find My OR Google Find Hub
Information regarding the QR code on the back of Halo devices
The QR code printed on the back of your Pebblebee device is unique to that specific unit and works as a Pebblebee Link (What is Pebblebee Link?) . When you claim the device in the Pebblebee app, the QR code is automatically activated and linked to your account. You do not need to scan the QR code to pair or link to your account.
Adding a Custom Message (Optional)
Once the device is successfully added to the Pebblebee app, you can set a custom message that will be shown if the device is found and the QR is scanned:
- Tap on the device name to open its details.
- Go to Link Settings → Manage.
- Select Custom Message and enter your message.
Information regarding your battery and how to check
When Halo is claimed in the Pebblebee app, you can check your device's battery inside the app
- In the Pebblebee app click on your Halo device
- Scroll until Settings, next to Device settings press on Manage
- Next to Battery level, your device battery will show.
When you see your Pebblebee shows a low battery or receive a low battery notification.
Recharge as soon as possible.
You can also check your battery status on your device directly
- Press and hold the Halo button and the lights will be green (fully charged), yellow (needs charging soon), or red (charge your device now)