Discover how Halo works, including its safety features, technical specs, compatibility, and battery performance.

<p><br></p><div style="padding:56.25% 0 0 0;position:relative;" class="fr-draggable"><iframe src="https://player.vimeo.com/video/1180533952?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Getting_to_Know_Your_Halo" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js" class="fr-draggable"></script><p><br></p><p>Welcome to our newest Pebblebee product, Halo! &#xA0;</p><p dir="ltr" id="isPasted"><span style="text-decoration:none;">Halo is a dedicated personal safety device built for moments when speed, visibility, and connection matter. It lives on your keychain, activates with a physical pull-apart motion, and responds with a loud siren, bright strobe lights, and live location sharing with your Safety Circle. It also supports silent alerts for more discreet situations, works as a bright flashlight, and includes item finding on Apple Find My or Google&#x2019;s Find Hub.</span></p><p dir="ltr"><span style="text-decoration:none;">This guide will help you quickly identify your device and understand its key features, compatibility, and care instructions.</span></p><p dir="ltr"><br></p><p dir="ltr"><img src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2026030323-ad6e90a6-77bb-4bed-a4ba-07ecf6fb1fcd-halo.png" style="width: 300px;" class="fr-fic fr-dib"></p><h3 dir="ltr" id><br></h3><h3 dir="ltr" id="halo-technical-specifications"><span style="text-decoration:none;">Halo Technical Specifications</span></h3><ul><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Weight: 0.95 oz (26.9 g)</span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Dimensions: 2.69 in (68.41 mm) x 1.09 in (27.56 mm) x 0.32 in (18.15 mm)</span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Bluetooth Range: Up to<span style="background-color: rgb(255, 255, 255);">&#xA0;500 ft or (150 m)</span></span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;"><span style="background-color: rgb(255, 255, 255);">Flashlight brightness: 150 Lumens (High-efficiency LED)</span></span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;"><span style="background-color: rgb(255, 255, 255);">Siren loudness up to 130 dB&#xA0;</span></span></p></li></ul><p><br></p><h3 dir="ltr" id="isPasted">Halo Safety Features</h3><ul><li style="font-size: 16px;"><strong>Emergency Activation</strong>:<ul style="font-size: initial;"><li style="font-size: 16px;">Physical pull-apart activation designed for fast use under stress</li><li style="font-size: 16px;">Loud 130 dB siren and 150 lumen strobes for visible and audible deterrence</li><li style="font-size: 16px;">Live location sharing with trusted contacts through Alert Live</li></ul></li><li style="font-size: 16px;"><strong>Silent Alert Option:</strong>For situations where discretion matters:<ul style="font-size: initial;"><li style="font-size: 16px;">Rapid- press the button to send a silent alert</li><li style="font-size: 16px;">Your Safety Circle is notified without sound or strobe lights</li></ul></li></ul><h3 dir="ltr" id="water-resistance"><span style="text-decoration:none;">Water Resistance</span></h3><p dir="ltr"><span style="text-decoration:none;">Yes &#x2014; Halo is <span style="background-color: rgb(255, 255, 255);">IPX6 water-resistant, meaning it has complete&#xA0;</span>protection against dust and protected from powerful water jets from any direction.</span></p><p dir="ltr"><span style="text-decoration:none;">Important: Do not submerge your Halo in water. Extended exposure or immersion can damage the internal components.</span></p><h3 dir="ltr" id="battery-life-and-charging"><span style="text-decoration:none;">Battery Life and Charging</span></h3><p dir="ltr"><span style="text-decoration:none;">The Halo features a rechargeable battery that lasts up to 12 months on a single charge. Battery life may vary depending on usage.</span></p><ul><li dir="ltr"><span style="text-decoration:none;">It can be recharged with any USB-C cable (not included with Halo)</span></li></ul><p dir="ltr"><span style="text-decoration:none;">Note: The battery is non-removable. Attempting to open or tamper with the device may void your warranty.</span></p><h3 dir="ltr" id="app-compatibility"><span style="text-decoration:none;">App Compatibility</span></h3><h4 dir="ltr" id="halo">Halo</h4><ul><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Works with Pebblebee app for all safety features</span></p></li><li><p dir="ltr" id="isPasted"><span style="text-decoration:none;">Works with Apple Find My&#x2122; OR with Google&#x2019;s Find Hub to locate (must be claimed to Pebblebee App first to claim with either one)</span></p></li></ul><div dir="ltr" align="left"><br></div><h3 id="-1"><br></h3>

Halo overview, specifications, and compatibility

Halo is a personal safety device designed for moments when speed, visibility, and connection matter. Pulling Halo apart activates a loud siren, flashing strobe lights, and live location sharing with your Safety Circle. Halo also supports silent alert

<p><br></p><div style="padding:56.25% 0 0 0;position:relative;" class="fr-draggable"><iframe src="https://player.vimeo.com/video/1180552096?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Getting_Started_With_Your_Halo" data-ready="true"><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></div><script src="https://player.vimeo.com/api/player.js" class="fr-draggable"></script><p><br></p><script src="https://player.vimeo.com/api/player.js" class="fr-draggable"></script><p>Halo is a personal safety device designed for moments when speed, visibility, and connection matter. Pulling Halo apart activates a loud siren, flashing strobe lights, and live location sharing with your Safety Circle.</p><p>Halo also supports silent alerts, works as a bright flashlight, and can help you locate your belongings through Apple Find My or Google&#x2019;s Find Hub.</p><h2 id="before-you-begin">Before you begin</h2><ul><li><p>Fully charge your Halo.</p></li><li><p>Install or update the Pebblebee app.</p></li><li><p>Turn on Bluetooth and internet access on your phone.</p></li><li><p>Keep Halo close to your phone during setup.</p></li><li><p>Locate the device button on the right side of Halo.</p></li></ul><blockquote><p><strong>Safety notice:</strong> Halo&#x2019;s siren is extremely loud, and its flashlight is very bright. Avoid shining the light directly into anyone&#x2019;s eyes. Do not pull Halo apart unless you are prepared for the siren and strobe lights to activate.</p></blockquote><h2 id="set-up-your-halo-in-the-correct-order">Set up your Halo in the correct order</h2><p>Unlike Pebblebee item trackers, Halo must be added to the Pebblebee app before connecting it to Apple Find My or Google&#x2019;s Find Hub.</p><p>Complete setup in this order:</p><ol start="1"><li><p>Add Halo to the Pebblebee app.</p></li><li><p>Activate Alert Live and set up your Safety Circle.</p></li><li><p>Optionally connect Halo to Apple Find My or Google&#x2019;s Find Hub.</p></li></ol><h2 id="1-add-halo-to-the-pebblebee-app">1. Add Halo to the Pebblebee app</h2><p>The Pebblebee app manages Halo&#x2019;s safety features, Alert Live subscription, Safety Circle, battery information, settings, and recovery QR code.</p><p>Follow the instructions in&#xA0;<a href="https://help.pebblebee.com/en-US/add-your-halo-to-the-pebblebee-app-8043911">Add your Halo to the Pebblebee app</a>.</p><h2 id="2-set-up-halos-safety-features">2. Set up Halo&#x2019;s safety features</h2><h3 id="activate-alert-live">Activate Alert Live</h3><p>Halo includes 12 months of Alert Live. Alert Live allows Halo to share your live location with members of your Safety Circle when an alert is activated.</p><p>Your included subscription begins when you activate it and renews automatically unless canceled before the renewal date.</p><p><a href="https://help.pebblebee.com/en-US/how-to-activate-your-alert-live-subscription-2469272">Activate your Alert Live subscription</a></p><h3 id="add-your-safety-circle">Add your Safety Circle</h3><p>Your Safety Circle contains the trusted contacts who can receive your Halo alerts and follow your shared location.</p><p><a href="https://help.pebblebee.com/en-US/setup-manage-pebblebee-safety-circle-2469271">Set up and manage your Safety Circle</a></p><p>You can also learn more about:</p><ul><li><p><a href="https://help.pebblebee.com/en-US/live-location-sharing-pebblebee-alert-live-2469275">Live location sharing with Alert Live</a></p></li><li><p><a href="https://help.pebblebee.com/en-US/view-alert-activity-pebblebee-app-2469276">Viewing alert activity in the Pebblebee app</a></p></li></ul><h2 id="3-connect-halo-to-a-tracking-network--optional">3. Connect Halo to a tracking network &#x2014; optional</h2><p>After adding Halo to the Pebblebee app, you can connect it to one compatible tracking network for item finding.</p><p>Choose the guide that matches your phone:</p><ul><li><p><a href="https://help.pebblebee.com/en-US/set-up-your-halo-with-apple-find-my-on-iphone-8043839">Set up your Halo with Apple Find My on iPhone</a></p></li><li><p><a href="https://help.pebblebee.com/en-US/set-up-your-halo-with-google%E2%80%99s-find-hub-on-android-8043841">Set up your Halo with Google&#x2019;s Find Hub on Android</a></p></li></ul><blockquote><p><strong>Important:</strong> Halo can use Apple Find My or Google&#x2019;s Find Hub, but it cannot be connected to both tracking networks at the same time. Connecting to a tracking network is optional and does not replace Halo&#x2019;s Pebblebee safety features.</p></blockquote><h2 id="what-you-can-do-with-halo">What you can do with Halo</h2><h3 id="activate-an-audible-safety-alert">Activate an audible safety alert</h3><p>Pull Halo apart to activate its loud siren, flashing strobe lights, and Alert Live location sharing.</p><h3 id="send-a-silent-alert">Send a silent alert</h3><p>Halo can notify your Safety Circle without activating its siren or strobe lights when you need a more discreet option.</p><h3 id="share-your-location">Share your location</h3><p>With an active Alert Live subscription, members of your Safety Circle can follow your live location during an alert.</p><h3 id="use-the-flashlight">Use the flashlight</h3><p>Press the button on the right side of Halo to turn on its bright flashlight.</p><h3 id="find-halo-through-a-tracking-network">Find Halo through a tracking network</h3><p>If you complete the optional tracking-network setup, you can locate Halo using Apple Find My or Google&#x2019;s Find Hub.</p><h3 id="help-someone-return-a-lost-halo">Help someone return a lost Halo</h3><p>The QR code on the back of Halo works with Pebblebee Link. It is activated automatically when Halo is added to the Pebblebee app.</p><p><a href="https://help.pebblebee.com/en-US/set-up-and-use-the-recovery-qr-code-on-your-halo-8043912">Set up and use the recovery QR code on your Halo</a></p><h3 id="manage-halo-in-the-pebblebee-app">Manage Halo in the Pebblebee app</h3><p>Open Halo in the Pebblebee app to manage its safety features and settings, view its battery level, and keep its firmware updated.</p><blockquote><p><strong>Note:</strong> Halo does not support the Phone Finder feature.</p></blockquote><h2 id="learn-about-your-halo">Learn about your Halo</h2><p>Review Halo&#x2019;s features, specifications, compatibility, battery information, and safety guidance:</p><p><a href="https://help.pebblebee.com/en-US/halo-overview-specifications-and-compatibility-4922219">Halo overview, specifications, and compatibility</a></p><h2 id="reset-disable-or-re-enable-halo">Reset, disable, or re-enable Halo</h2><p>Use the following guide when troubleshooting, transferring Halo to another person, temporarily disabling location sharing, or setting it up again:</p><p><a href="https://help.pebblebee.com/en-US/factory-reset-disable-or-re-enable-your-halo-3159526">Factory reset, disable, or re-enable your Halo</a></p><h2 id="find-more-answers">Find more answers</h2><p>For common questions about Halo&#x2019;s alerts, safety features, subscription, battery, and tracking capabilities, see:</p><p><a href="https://help.pebblebee.com/en-US/halo-safety-alerts-and-tracking-faqs-5456903">Halo FAQs</a></p>

Get started with your Halo

Add your Halo to the Pebblebee app to activate and manage its safety features, Safety Circle, Alert Live subscription, battery information, recovery QR code, and device settings. Important: Halo is a safety device and must be added to the Pebblebee a

<p>Add your Halo to the Pebblebee app to activate and manage its safety features, Safety Circle, Alert Live subscription, battery information, recovery QR code, and device settings.</p><blockquote><p><strong>Important:</strong> Halo is a safety device and must be added to the Pebblebee app before you connect it to Apple Find My or Google&#x2019;s Find Hub.</p></blockquote><h2 id="before-you-begin">Before you begin</h2><ul><li><p>Fully charge your Halo.</p></li><li><p>Download or update the Pebblebee app on your iPhone or Android phone.</p></li><li><p>Turn on Bluetooth.</p></li><li><p>Make sure your phone has an internet connection.</p></li><li><p>Keep your Halo close to your phone.</p></li><li><p>Locate the device button on the right side of Halo.</p></li></ul><h2 id="important-safety-information">Important safety information</h2><ul><li><p>Pressing the right-side button once turns on the flashlight. The light is very bright, so do not shine it directly into anyone&#x2019;s eyes.</p></li><li><p>Pulling the base away from Halo activates its loud siren and flashing safety lights. The siren is extremely loud, so avoid activating it unexpectedly during setup.</p></li></ul><h2 id="add-your-halo">Add your Halo</h2><ol start="1"><li><p>Open the <strong>Pebblebee app</strong>.</p></li><li><p>Enter your email address and sign in.</p></li><li><p>Enter the verification code sent to your email.</p></li><li><p>Tap the <strong>+</strong> button in the upper-right corner.</p></li><li><p>Select<strong>&#xA0;Device</strong>.</p></li><li><p>Follow the instructions to grant the required app permissions.</p></li><li><p>When prompted, press the button on the right side of your Halo five times.</p></li><li><p>Follow the remaining on-screen instructions to complete setup.</p></li></ol><h2 id="confirm-the-connection">Confirm the connection</h2><p>After setup, your Halo should appear in the Pebblebee app.</p><p>Select your Halo to access:</p><ul><li><p><strong>Locate:</strong> View the available locating options and connect Halo to Apple Find My or Google&#x2019;s Find Hub.</p></li><li><p><strong>Features:</strong> Manage Halo&#x2019;s supported safety features.</p></li><li><p><strong>Settings:</strong> View battery information and manage device settings.</p></li><li><p><strong>Pebblebee Link:</strong> Manage the recovery QR code on the back of Halo and create a custom finder message.</p></li></ul><blockquote><p><strong>Note:</strong> Halo does not support Phone Finder.</p></blockquote><h2 id="redeem-your-included-alert-live-subscription">Redeem your included Alert Live subscription</h2><p>Halo includes a 12-month Alert Live subscription.</p><p>After adding your Halo:</p><ol start="1"><li><p>Follow the prompt to redeem the included Alert Live subscription.</p></li><li><p>Review the subscription information displayed in the app.</p></li><li><p>Confirm the activation.</p></li></ol><p>Your 12-month subscription begins when you activate it and renews automatically unless you cancel before the renewal date.</p><p>If you choose to redeem it later, the offer will remain available until the expiration date shown in the Pebblebee app. We recommend activating it when you first add your Halo.</p><h2 id="if-halo-does-not-connect">If Halo does not connect</h2><ul><li><p>Confirm that Halo is charged.</p></li><li><p>Keep it close to your phone.</p></li><li><p>Make sure Bluetooth and internet access are turned on.</p></li><li><p>Press the right-side button firmly five times.</p></li><li><p>Try pressing slightly faster or slower.</p></li><li><p>Confirm that the Pebblebee app is up to date.</p></li><li><p>Close and reopen the app, then try again.</p></li></ul>

Add your Halo to the Pebblebee app

After adding your Halo to the Pebblebee app, you can connect it to Apple Find My to locate it using your iPhone and Apple’s Find My network. Connecting Halo to Apple Find My is optional and does not replace its Pebblebee safety features. Fully charge

<p>After adding your Halo to the Pebblebee app, you can connect it to Apple Find My to locate it using your iPhone and Apple&#x2019;s Find My network.</p><p>Connecting Halo to Apple Find My is optional and does not replace its Pebblebee safety features.</p><h2 id="before-you-begin">Before you begin</h2><ul><li><p>Fully charge your Halo.</p></li><li><p>Update the Pebblebee app to the latest version.</p></li><li><p>Turn on Bluetooth on your iPhone.</p></li><li><p>Make sure your iPhone has an internet connection.</p></li><li><p>Keep your Halo close to your iPhone.</p></li><li><p>Add your Halo to the Pebblebee app before continuing.</p></li></ul><blockquote><p><strong>Important:</strong> Unlike Clip, Card, and Tag, Halo must be added to the Pebblebee app before it is connected to Apple Find My or Google&#x2019;s Find Hub.</p></blockquote><h2 id="connect-your-halo-to-apple-find-my">Connect your Halo to Apple Find My</h2><ol start="1"><li><p>Open the <strong>Pebblebee app</strong>.</p></li><li><p>Select your Halo from the device list.</p></li><li><p>Under <strong>Locate</strong>, select <strong>Enable</strong> next to <strong>Search for your items</strong>.</p></li><li><p>If prompted, press the button on the right side of your Halo five times.</p></li><li><p>Wait for the Halo lights to begin flashing, indicating that it is ready to connect.</p></li><li><p>Follow the on-screen instructions to open Apple Find My.</p></li><li><p>If the Find My app opens and is not searching for your item:</p><ol><li><p>Tap the <strong>+</strong> button.</p></li><li><p>Select <strong>Add Other Item</strong>.</p></li></ol></li><li><p>When your Halo appears, follow the instructions to complete setup.</p></li></ol><h2 id="confirm-the-connection">Confirm the connection</h2><p>After setup, your Halo should appear in the <strong>Items</strong> tab of Apple Find My. Select it to view its location or play a sound.</p><p>Halo will also remain available in the Pebblebee app for its supported safety features and settings.</p><h2 id="if-your-halo-does-not-appear">If your Halo does not appear</h2><ul><li><p>Confirm that Halo is already connected to the Pebblebee app.</p></li><li><p>Make sure Bluetooth and internet access are turned on.</p></li><li><p>Keep Halo close to your iPhone.</p></li><li><p>Press the right-side button firmly five times.</p></li><li><p>Try pressing slightly faster or slower.</p></li><li><p>Confirm that the Pebblebee app is up to date.</p></li><li><p>Close and reopen both apps, then try again.</p></li></ul>

Set up your Halo with Apple Find My on iPhone

After adding your Halo to the Pebblebee app, you can connect it to Google’s Find Hub to locate it using your Android phone and Google’s finding network. Connecting Halo to Google’s Find Hub is optional and does not replace its Pebblebee safety featur

<p>After adding your Halo to the Pebblebee app, you can connect it to Google&#x2019;s Find Hub to locate it using your Android phone and Google&#x2019;s finding network.</p><p>Connecting Halo to Google&#x2019;s Find Hub is optional and does not replace its Pebblebee safety features.</p><blockquote>Do not connect Halo using the standard Pair new device option in your phone&#x2019;s Bluetooth settings. Halo connects through Google Fast Pair.</blockquote><h2 id="before-you-begin">Before you begin</h2><ul><li><p>Fully charge your Halo.</p></li><li><p>Update the Pebblebee app to the latest version.</p></li><li><p>Turn on Bluetooth and Location on your Android phone.</p></li><li><p>Make sure your phone has an internet connection.</p></li><li><p>Sign in to the Google account you want to use with Halo.</p></li><li><p>Keep your Halo close to your phone.</p></li><li><p>Add your Halo to the Pebblebee app before continuing.</p></li></ul><blockquote><p><strong>Important:</strong> Unlike Clip, Card, and Tag, Halo must be added to the Pebblebee app before it is connected to Apple Find My or Google&#x2019;s Find Hub.</p></blockquote><h2 id="connect-your-halo-to-googles-find-hub">Connect your Halo to Google&#x2019;s Find Hub</h2><ol start="1"><li><p>Open the <strong>Pebblebee app</strong>.</p></li><li><p>Select your Halo from the device list.</p></li><li><p>Under <strong>Locate</strong>, select <strong>Enable</strong> next to <strong>Search for your items</strong>.</p></li><li><p>If prompted, press the button on the right side of your Halo five times.</p></li><li><p>Wait for the Halo lights to begin flashing, indicating that it is ready to connect.</p></li><li><p>When the Google Fast Pair notification appears, select <strong>Connect</strong>.</p></li><li><p>Follow the remaining instructions to complete setup.</p></li></ol><h2 id="confirm-the-connection">Confirm the connection</h2><p>After setup, your Halo should appear in Google&#x2019;s Find Hub. Select it to view its location or play a sound.</p><p>Halo will also remain available in the Pebblebee app for its supported safety features and settings.</p><h2 id="if-the-fast-pair-notification-does-not-appear">If the Fast Pair notification does not appear</h2><ul><li><p>Confirm that Halo is already connected to the Pebblebee app.</p></li><li><p>Make sure Bluetooth, Location, and internet access are turned on.</p></li><li><p>Keep Halo close to your Android phone.</p></li><li><p>Press the right-side button firmly five times.</p></li><li><p>Try pressing slightly faster or slower.</p></li><li><p>Confirm that the Pebblebee app and Google&#x2019;s Find Hub are up to date.</p></li><li><p>Close and reopen both apps, then try again.</p></li></ul>

Set up your Halo with Google’s Find Hub on Android

The QR code on the back of your Halo uses Pebblebee Link to help someone contact you if they find your lost item. Each QR code is unique to its Halo and can be linked securely to your Pebblebee account. Add your Halo to the Pebblebee app. Make sure y

<p>&#xA0;</p><p id="isPasted">The QR code on the back of your Halo uses Pebblebee Link to help someone contact you if they find your lost item.</p><p>Each QR code is unique to its Halo and can be linked securely to your Pebblebee account.</p><h2 id="before-you-begin">Before you begin</h2><ul><li><p>Add your Halo to the Pebblebee app.</p></li><li><p>Make sure you are signed in to the correct Pebblebee account.</p></li><li><p>Confirm that your Halo appears in your device list.</p></li></ul><h2 id="activate-the-qr-code">Activate the QR code</h2><p>The QR code is activated automatically when you add your Halo to the Pebblebee app.</p><p>You do not need to:</p><ul><li><p>Scan the QR code during device setup.</p></li><li><p>Add the QR code as a separate Link Label.</p></li><li><p>Create another Pebblebee device entry for it.</p></li></ul><p>After the Halo is added successfully, its QR code is linked to your account and ready to use.</p><h2 id="add-a-custom-recovery-message">Add a custom recovery message</h2><p>You can create a message that will appear when someone scans the QR code.</p><ol start="1"><li><p>Open the <strong>Pebblebee app</strong>.</p></li><li><p>Select your Halo from the item list.</p></li><li><p>Open <strong>Link Settings</strong>.</p></li><li><p>Select <strong>Manage</strong>.</p></li><li><p>Select <strong>Custom Message</strong>.</p></li><li><p>Enter the message you want a finder to see.</p></li><li><p>Save your changes.</p></li></ol><p>Keep the message brief and helpful. Avoid including personal information that you do not want to share publicly.</p><h2 id="what-happens-when-someone-scans-the-qr-code">What happens when someone scans the QR code</h2><p>When someone finds your Halo and scans the QR code:</p><ol start="1"><li><p>They are taken to a secure Pebblebee recovery page.</p></li><li><p>They see your custom recovery message, if you added one.</p></li><li><p>They can notify you that the item was found.</p></li><li><p>They can contact you securely through Pebblebee.</p></li></ol><p>Your personal contact details are not displayed directly to the finder.</p><h2 id="what-the-qr-code-does-not-do">What the QR code does not do</h2><p>The QR code uses reactive recovery rather than Bluetooth or GPS tracking.</p><p>It does not:</p><ul><li><p>Show the live location of your Halo.</p></li><li><p>Replace Apple Find My or Google&#x2019;s Find Hub.</p></li><li><p>Require a battery to be scanned.</p></li><li><p>Require the finder to have the Pebblebee app.</p></li></ul><p>The finder only needs a device with a camera and internet access.</p><h2 id="if-the-qr-code-does-not-work">If the QR code does not work</h2><ul><li><p>Confirm that the Halo appears in your Pebblebee app account.</p></li><li><p>Make sure the QR code is clean and unobstructed.</p></li><li><p>Confirm that the entire QR code is visible when it is scanned.</p></li><li><p>Contact Pebblebee Support if the QR code is damaged or cannot be read.</p></li></ul>

Set up and use the recovery QR code on your Halo

Learn how to factory reset, disable, re-enable, and find the serial number on your Halo with simple step-by-step instructions.

<p><br></p><div style="padding:56.25% 0 0 0;position:relative;" class="fr-draggable"><iframe src="https://player.vimeo.com/video/1180604900?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Mastering_Your_Pebblebee_Halo" data-ready="true"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></div><script src="https://player.vimeo.com/api/player.js" class="fr-draggable"></script><p><br></p><h2 id="factory-reset-and-disable-guide-for-halo">Factory Reset and Disable Guide for Halo</h2><p data-start="45" data-end="244">Need to reset or manage your <strong data-start="74" data-end="82">Halo</strong>? This guide walks you through how to factory reset, disable or re-enable your device, and retrieve your serial number &#x2014; so you can stay connected and in control.</p><blockquote data-start="246" data-end="375"><p data-start="248" data-end="375"><strong data-start="248" data-end="257">Note:</strong> If you&apos;re setting up your device for the first time, see <strong data-start="315" data-end="349">Getting Started with Your Halo</strong> for pairing instructions.</p></blockquote><h2 data-section-id="hy9njz" data-start="382" data-end="408" id><br></h2><h2 data-section-id="hy9njz" data-start="382" data-end="408" id="factory-reset-your-halo">Factory Reset Your Halo</h2><p data-start="410" data-end="547">A factory reset restores your Halo to its original settings. This is helpful for troubleshooting or preparing the device for a new owner.</p><h3 data-section-id="i3l776" data-start="549" data-end="570" id="how-to-reset-halo">How to Reset Halo</h3><ol data-start="571" data-end="899"><li data-section-id="1iad2ao" data-start="571" data-end="626">Locate the button on the right side of the device.</li><li data-section-id="1oybpk4" data-start="627" data-end="656">Triple-press the button at a steady pace.</li><li data-section-id="19sspb0" data-start="657" data-end="790">Immediately press and hold the button for about 10 seconds.<ul data-start="725" data-end="790"><li data-section-id="1xopkux" data-start="725" data-end="790">Do not pause between the triple press and the press-and-hold.</li></ul></li><li data-section-id="136d45k" data-start="791" data-end="836">Listen for <strong data-start="805" data-end="833">three high-pitched beeps</strong>.</li><li data-section-id="mcw83t" data-start="837" data-end="899">Release the button during the third beep, before it ends.</li></ol><p data-start="901" data-end="982">You&#x2019;ll then hear a short jingle confirming your Halo has been successfully reset.</p><blockquote data-start="984" data-end="1124"><p data-start="986" data-end="1124"><strong data-start="986" data-end="994">Tip:</strong> If you don&#x2019;t hear the confirmation sound, repeat the process. Try counting to 4 between each press to keep the timing consistent.</p></blockquote><h2 data-section-id="1dcu8a2" data-start="1131" data-end="1151" id="-1"><br></h2><h2 data-section-id="1dcu8a2" data-start="1131" data-end="1151" id="disable-your-halo">Disable Your Halo</h2><p data-start="1153" data-end="1291">Disabling your Halo temporarily pauses location sharing &#x2014; ideal when you want added privacy without removing the device from your account.</p><h3 data-section-id="107h66r" data-start="1293" data-end="1316" id="how-to-disable-halo">How to Disable Halo</h3><ol data-start="1317" data-end="1534"><li data-section-id="1iad2ao" data-start="1317" data-end="1372">Locate the button on the right side of the device.</li><li data-section-id="198g2p3" data-start="1373" data-end="1402">Double-press the button.</li><li data-section-id="2evrc1" data-start="1403" data-end="1450">Press again and hold for about 10 seconds.</li><li data-section-id="14i4p2m" data-start="1451" data-end="1481">Listen for <strong>two</strong> high pitched beeps and <strong>one</strong> low pitch<strong data-start="1465" data-end="1478">&#xA0;</strong>beep.</li><li data-section-id="8uhurs" data-start="1482" data-end="1534">Release the button before the second beep ends.</li></ol><p data-start="1536" data-end="1594">You&#x2019;ll hear an audible confirmation once Halo is disabled.</p><blockquote data-start="1596" data-end="1657"><p data-start="1598" data-end="1657">If you don&#x2019;t hear the confirmation sound, repeat steps 2&#x2013;3.</p></blockquote><p data-start="1659" data-end="1738">Once disabled, your Halo will stop sharing its location until you re-enable it.</p><h2 data-section-id="iqd62t" data-start="1745" data-end="1767" id="-2"><br></h2><h2 data-section-id="iqd62t" data-start="1745" data-end="1767" id="re-enable-your-halo">Re-enable Your Halo</h2><p data-start="1769" data-end="1846">When you&apos;re ready to resume tracking, you can quickly turn your Halo back on.</p><h3 data-section-id="inr5lo" data-start="1848" data-end="1873" id="how-to-re-enable-halo">How to Re-enable Halo</h3><ol data-start="1874" data-end="1999"><li data-section-id="1iad2ao" data-start="1874" data-end="1929">Locate the button on the right side of the device.</li><li data-section-id="13fxnvs" data-start="1930" data-end="1959">Single-press the button.</li></ol><p data-start="2001" data-end="2048">Your Halo will now resume sharing its location.</p><h2 data-section-id="m34nwy" data-start="2055" data-end="2081" id="-3"><br></h2><h2 data-section-id="m34nwy" data-start="2055" data-end="2081" id="find-your-serial-number">Find Your Serial Number</h2><p data-start="2083" data-end="2170">If there is an <a href="https://help.pebblebee.com/en-US/unwanted-location-tracking-alerts-pebblebee-2536869" target="_blank" rel="noopener noreferrer">unknown tracker</a> with you and Apple Find My or Google Find Hub lets you know, you may look up the device nearby if prompted.</p><h3 data-section-id="1i2c0rd" data-start="2172" data-end="2209" id="how-to-retrieve-the-serial-number">How to Retrieve the Serial Number</h3><ol data-start="2210" data-end="2430"><li data-section-id="1iad2ao" data-start="2210" data-end="2265">Locate the button on the right side of the device.</li><li data-section-id="mf6d3r" data-start="2266" data-end="2304">Press the button <strong data-start="2286" data-end="2301">three times</strong>.</li><li data-section-id="2nh7pa" data-start="2305" data-end="2351">Wait for the device to light up and beep.</li></ol><h2 data-section-id="1m0k1q5" data-start="2437" data-end="2462" id="-4"><br></h2>

Factory reset, disable, or re-enable your Halo

Learn how Halo works, from emergency alerts and Safety Circle features to battery life and tracking on Apple Find My and Google’s Find Hub.

<h2 dir="ltr" id><span contenteditable="false" draggable="true" class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable"><iframe width="100%" src="https://player.vimeo.com/video/1179981135" frameborder="0" allowfullscreen class="fr-draggable" data-ready="true"></iframe></span><br></h2><h2 dir="ltr" id="isPasted"><span style="text-decoration:none;">FAQ</span></h2><h3 dir="ltr" id="is-halo-a-personal-safety-device-or-an-item-tracker"><span style="text-decoration:none;">Is Halo a personal safety device or an item tracker?</span></h3><p dir="ltr"><span style="text-decoration:none;">Halo is a dedicated personal safety device that also includes item-finding capabilities on either Apple Find My or Google&#x2019;s Find Hub network.</span></p><h3 dir="ltr" id="how-does-halo-activate-in-an-emergency"><span style="text-decoration:none;">How does Halo activate in an emergency?</span></h3><p dir="ltr"><span style="text-decoration:none;">Pulling the device apart triggers the siren, strobe lights, and live location sharing.</span></p><h3 dir="ltr" id="what-is-alert-live-and-is-it-included"><span style="text-decoration:none;">What is Alert Live and is it included?</span></h3><p dir="ltr"><span style="text-decoration:none;">Alert Live provides live location sharing with your Safety Circle and is included free for the first 12 months.</span></p><h3 dir="ltr" id="what-happens-after-the-included-subscription-ends"><span style="text-decoration:none;">What happens after the included subscription ends?</span></h3><p dir="ltr"><span style="text-decoration:none;">You can renew Alert Live at the standard subscription price to continue live location sharing.</span></p><h3 dir="ltr" id="can-i-alert-my-safety-circle-silently"><span style="text-decoration:none;">Can I alert my Safety Circle silently?</span></h3><p dir="ltr"><span style="text-decoration:none;">Yes. Rapid-press the button to send a silent alert without activating sirens or strobes.</span></p><h3 dir="ltr" id="how-many-people-can-be-in-my-safety-circle"><span style="text-decoration:none;">How many people can be in my Safety Circle?</span></h3><p dir="ltr"><span style="text-decoration:none;">Up to five trusted contacts.</span></p><h3 dir="ltr" id="does-halo-work-with-iphone-and-android"><span style="text-decoration:none;">Does Halo work with iPhone and Android?</span></h3><p dir="ltr"><span style="text-decoration:none;">Yes. It works with Apple Find My&#x2122; on iOS and Google&#x2019;s Find Hub on Android.</span></p><h3 dir="ltr" id="does-pebblebee-have-access-to-my-location-data"><span style="text-decoration:none;">Does Pebblebee have access to my location data?</span></h3><p dir="ltr"><span style="text-decoration:none;">No. Location data is end-to-end encrypted and never accessible by Pebblebee.</span></p><h3 dir="ltr" id="how-loud-is-halo"><span style="text-decoration:none;">How loud is Halo?</span></h3><p dir="ltr"><span style="text-decoration:none;">Halo is designed to be extremely loud to attract attention in emergency situations.</span></p><h3 dir="ltr" id="how-long-does-the-battery-last"><span style="text-decoration:none;">How long does the battery last?</span></h3><p dir="ltr" id="isPasted"><span style="text-decoration:none;">Up to one year per charge with typical use.</span></p><h3 dir="ltr" id="can-halo-be-used-as-a-flashlight"><span style="text-decoration:none;">Can Halo be used as a flashlight?</span></h3><p dir="ltr"><span style="text-decoration:none;">Yes. Press the button to activate the bright LED flashlight.</span></p><h3 dir="ltr" id="is-there-a-subscription-required-to-find-my-item"><span style="text-decoration:none;">Is there a subscription required to find my item?</span></h3><p dir="ltr"><span style="text-decoration:none;">No. Item finding through Apple Find My&#x2122; or Google&#x2019;s Find Hub does not require a subscription.</span></p>

Halo FAQs

Please contact Pebblebee support at support@pebblebee.com with questions.

Help Center- Pebblebee (English)

Set up, use, charge, reset, and troubleshoot your Halo and learn about its personal safety features.