Learn how Google’s Find Hub network helps locate your Pebblebee device through Android’s secure, crowdsourced Bluetooth tracking system.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1133602448?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Google Find Hub and Pebblebee Compatibility Guide" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id="googles-find-hub-and-pebblebee--feature-overview-and-compatibility">Google&#x2019;s Find Hub and Pebblebee &#x2014; Feature Overview and Compatibility</h2>This article provides an update on the latest Google&#x2019;s Find Hub features and how they integrate with your Pebblebee devices. <h3 id="how-googles-find-hub-network-works">How Google&#x2019;s Find Hub Network Works</h3>Google&#x2019;s Find Hub is a vast, crowd-sourced network made up of Android phones and other connected devices. It helps locate lost items &#x2014; including Pebblebee trackers &#x2014; even when they&#x2019;re offline.Nearby Android devices detect Bluetooth signals from your Pebblebee and securely relay its approximate location to your Find Hub app. All data is protected with end-to-end encryption, ensuring your privacy. <h3 id="googles-find-hub-app-features">Google&#x2019;s Find Hub App Features</h3>The app includes several useful options for locating and managing your Pebblebee:<ul><li>Play Sound: Activate a buzzer and light on your Pebblebee when it&#x2019;s within Bluetooth range.</li><li>Mark as Lost: Get notified if your device is found by the Find Hub network.</li><li>Share Device: Share your Pebblebee&#x2019;s location with trusted contacts until you choose to stop.</li><li>Settings: Rename your device and assign it to a specific category.</li><li>Remove from Find Hub: Remove your Pebblebee from the network when needed.</li></ul> <blockquote>Note: Google&#x2019;s Find Hub currently does not support Left Behind alerts or a Find Phone feature. These may be added in future updates.</blockquote> <h3 id="updating-your-pebblebee-device-for-googles-find-hub">Updating Your Pebblebee Device for Google&#x2019;s Find Hub</h3>Yes, you can update compatible Pebblebee Gen 2 devices purchased on or before May 2024 to work with the Google Find Hub app.<h4 id> </h4><h4 id="how-to-update">How to Update:</h4><ol start="1"><li>Pair your Pebblebee with the Google Find Hub app.</li><li>Open the Pebblebee App and pair the same device.</li><li>The Pebblebee App will check for and install any firmware updates automatically.</li></ol><blockquote>Note: Gen 1 devices are not compatible with Google&#x2019;s Find Hub and cannot be updated.</blockquote> <h3 id="why-dont-i-see-my-item-in-the-googles-find-hub-browser">Why Don&#x2019;t I See My Item in the Google&#x2019;s Find Hub Browser?</h3>At this time, item finders are only visible and manageable in the Google&#x2019;s Find Hub mobile app. Web browser functionality is not yet supported, but updates are planned. <h3 id="-1"> </h3>

Understanding Google’s Find Hub Network and Pebblebee Compatibility

Follow these steps to give Google’s Find Hub app the right location and Bluetooth permissions to ensure your Pebblebee device updates accurately.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1133600139?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Configure Google Find Hub Location Access" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id="setting-up-googles-find-hub--location-permissions-and-network-settings">Setting Up Google&#x2019;s Find Hub &#x2014; Location Permissions and Network Settings</h2>To get the best experience when using Google&#x2019;s Find Hub with your Pebblebee device, you&#x2019;ll need to ensure your phone&#x2019;s Location permissions, Bluetooth, and network settings are properly enabled. This ensures your device&#x2019;s location updates correctly and appears on the map. <h3 id="give-location-permission-for-the-nearby-device">Give Location Permission for the Nearby Device</h3>Location permission is essential for your Pebblebee&#x2019;s location to appear in Google&#x2019;s Find Hub.Depending on your phone model, you may be prompted to grant this permission during setup, or you may need to enable it manually. <h4 id="method-1-through-app-permissions">Method 1: Through App Permissions</h4><ol start="1"><li>Open Settings on your phone and search for Location.</li><li>Tap App permissions.</li><li>Find Google&#x2019;s Find Hub in the list and tap to open it.</li><li>Select Allow only while using the app.</li></ol> <h4 id="method-2-quick-access-via-app-info">Method 2: Quick Access via App Info</h4><ol start="1"><li>Tap and hold the Google&#x2019;s Find Hub icon for 2&#x2013;3 seconds.</li><li>Tap the (&#x2139;&#xFE0F;) icon or App info.</li><li>Under Permissions, tap Location.</li><li>Select Allow only while using the app.</li></ol><h3 id> </h3><h3 id="improve-gps-location-accuracy">Improve GPS Location Accuracy</h3>Improve indoor and outdoor location precision by enabling scanning features:<ol start="1"><li>Open Settings.</li><li>Search for Location services.</li><li>Enable Wi-Fi scanning and Bluetooth scanning.</li></ol><h3 id="-1"> </h3><h3 id="keep-bluetooth-on">Keep Bluetooth ON</h3>To maintain an active connection and sync your Pebblebee&#x2019;s location, make sure Bluetooth is always ON.If you leave your item behind, the last known location will display the last time it was connected to your phone. <h3 id="set-your-find-hub-network-settings-to-with-network-in-all-areas">Set Your Find Hub Network Settings to &#x201C;With Network in All Areas&#x201D;</h3>To improve tracking accuracy and contribute to Google&#x2019;s Find Hub network:<ol start="1"><li>Open Settings on your phone.</li><li>Search for Find Hub and tap it.</li><li>Toggle Use Find Hub ON.</li><li>Tap Find your offline devices.</li><li>Select With network in all areas.</li></ol><blockquote>Tip: If you share your Pebblebee with someone, ask them to also enable With network in all areas and keep Bluetooth ON for better updates.</blockquote> <h3 id="cant-access-location-or-see-sync-recent-location">Can&#x2019;t Access Location or See &#x201C;Sync Recent Location&#x201D;</h3>If you receive a Sync recent location message:<ol start="1"><li>Remove your item from the Find Hub app.<ul><li>Tap your device &#x2192; Settings (&#x2699;&#xFE0F;) &#x2192; Remove from Find Hub.</li> </ul></li><li>Factory reset your Pebblebee (see <a href="https://help.pebblebee.com/en-US/how-to-factory-reset-or-disable-your-clip-card-or-tag-2535761">How to Reset a Clip, Card, or Tag</a>).</li><li>Reconnect your Pebblebee to your Android phone.</li><li>Reopen Find Hub and refresh your device list.</li><li>For more help, visit <a href="https://support.google.com">Google Support</a>.</li></ol> <h3 id="how-location-updates-work-when-your-device-isnt-nearby">How Location Updates Work When Your Device Isn&#x2019;t Nearby</h3>Google&#x2019;s Find Hub uses crowdsourced location data from other Android devices to update your Pebblebee&#x2019;s location even when it&#x2019;s out of Bluetooth range.<ul><li>In busy areas (like airports or malls), updates happen more frequently.</li><li>In low-traffic areas, updates may take longer.</li></ul>To help the network grow and perform better, ensure your settings are set to With network in all areas. <h3 id="googles-commitment-to-safety">Google&#x2019;s Commitment to Safety</h3>Google&#x2019;s Find Hub prioritizes your safety and privacy with end-to-end encryption and strong anti-tracking protections.Recent improvements have enhanced location speed and accuracy while keeping user data secure. The Find Hub system is optimized for real-world use cases like:<ul><li>Finding everyday essentials: Keys, wallets, or bags left behind.</li><li>Retrieving valuables: Bikes or important items misplaced in public.</li><li>Tracking luggage: Keep your bags visible while traveling.</li></ul> Google continues to refine Find Hub to make locating items faster and safer for all users.<blockquote>Learn more in Google&#x2019;s official update:</blockquote><blockquote><a href="https://security.googleblog.com/2024/04/find-my-device-network-security-privacy-protections.html">Find My Device Network Security and Privacy Protections</a></blockquote>

How to Enable Location and Network Permissions for Google’s Find Hub

Learn how to securely share your Pebblebee Clip, Card, or Tag with another Google account using the Find Hub app.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1132232876?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Sharing Pebblebee Devices in Google Find Hub" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script><div data-slate-void="true" data-key="211"> </div><h2 id> </h2><h2 id="sharing-your-pebblebee-device-in-googles-find-hub">Sharing Your Pebblebee Device in Google&#x2019;s Find Hub</h2>You can share your Pebblebee Clip, Card, or Tag with another Google account using the Google&#x2019;s Find Hub app. Once shared, both users can view the device&#x2019;s location and ring it when nearby. <h3 id="how-to-share-a-device">How to Share a Device</h3><h4 id="on-the-owners-phone">On the Owner&#x2019;s Phone</h4><ol start="1"><li>Open the Google&#x2019;s Find Hub app and select your Pebblebee device.</li><li>Tap Share Device in the device details view.</li><li>Confirm by selecting Continue.</li><li>Copy the share link or send it using a suggested messaging app.</li></ol> <img src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025101017-9e4b4d29-48c3-4f25-97b8-a92e3a0bfb10-gfh-%20share%20device.gif" style="width: 246px;" class="fr-fic fr-dib"><h4 id="on-the-invited-users-phone">On the Invited User&#x2019;s Phone</h4><ol start="1"><li>Tap the shared link you received from the device owner.</li><li>Tap Accept to confirm the invitation.</li><li>Review and accept any permission requests.<blockquote>Note: You may be asked to enable a lock screen to proceed.</blockquote></li></ol>Once accepted, the invited user&#x2019;s Google account email will appear to the device owner. <h4 id="final-confirmation-by-the-owner">Final Confirmation by the Owner</h4>After the invited user accepts, the device owner must confirm that the correct person accepted the invitation.Once confirmed, the Pebblebee device will appear in both users&#x2019; Find Hub apps. Each can see its location and use the Play Sound feature. <h3 id="how-to-stop-sharing">How to Stop Sharing</h3><ol start="1"><li>Open the Google&#x2019;s Find Hub app.</li><li>Select the shared device and tap the Settings (&#x2699;&#xFE0F;) icon.</li><li>Scroll to the Access section and locate the invited user&#x2019;s email.</li><li>Tap the three dots (&#x22EE;) and select Stop sharing.</li></ol> <h3 id="sharing-requirements-and-common-issues">Sharing Requirements and Common Issues</h3>If sharing doesn&#x2019;t work, check these requirements first.<h4 id="requirements-for-sharing">Requirements for Sharing</h4><ul><li>Each share link can only be sent to one person at a time.</li><li>The invited user must accept Google&#x2019;s Find Hub Terms &amp; Conditions.</li><li>A lock screen must be enabled on the invited user&#x2019;s phone.</li><li>A new share link is required for each new invitation.</li><li>The owner must wait for the invitee to accept and confirm before sending another link.</li><li>A shared link expires after 24 hours.</li><li>Sharing requires three steps: owner shares &#x2192; invited user accepts &#x2192; owner confirms.</li><li>If the owner deletes the device or performs a factory reset, all shared users lose access.</li><li>Devices can only be shared with users who also have the Google&#x2019;s Find Hub app.</li></ul> <h4 id="troubleshooting-errors">Troubleshooting Errors</h4>If you see messages like:<ul><li>&#x201C;Ask the owner to share the device again&#x201D;</li><li>&#x201C;Couldn&#x2019;t confirm sharing&#x201D;</li></ul>Try the following:<ol start="1"><li>Review the sharing requirements above.</li><li>Generate a new link.</li><li>Resend and complete all three confirmation steps.</li></ol>

How to Share Your Device with Another Account on Google’s Find Hub

Learn how to safely remove and reset your Pebblebee device from Google’s Find Hub app so it can be re-paired or transferred.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1132240016?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Removing Pebblebee Devices from Google&apos;s Find Hub" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id="how-to-remove-your-pebblebee-device-from-googles-find-hub">How to Remove Your Pebblebee Device from Google&#x2019;s Find Hub&#x2122;</h2>If you need to remove your Pebblebee device from Google&#x2019;s Find Hub&#x2122;, follow the steps below. Doing so will:<ul><li>Disconnect the device from your Google account.</li><li>Factory reset it (if nearby), allowing it to be set up or shared with someone else.</li></ul> <h3 id="step-by-step-guide">Step-by-Step Guide</h3><ol start="1"><li>Open the Google&#x2019;s Find Hub app on your Android phone or tablet.</li><li>Find your Pebblebee device in the list and tap on it.</li><li>Tap the Settings (&#x2699;&#xFE0F;) icon.</li><li>Scroll to the bottom and select Remove from Find Hub.</li><li>Confirm the action by tapping Remove when prompted.</li></ol> <h3 id="what-happens-next">What Happens Next</h3><ul><li>If your device is nearby, it will automatically perform a factory reset &#x2014; you&#x2019;ll hear three beeps to confirm.</li><li>If your device is not nearby, it will be removed from your account but won&#x2019;t reset automatically.</li></ul> <blockquote>Tip: If your device doesn&#x2019;t factory reset automatically, you can do it manually. See: <a href="https://pebblebee-help.gorgias.help/en-US/2535761-4211256c73704abd99ec18426c3ba773">How to Factory Reset Clip, Card, and Tag</a>.</blockquote> <h3 id> </h3>

How to Remove Your Device from Google’s Find Hub

Learn what to do if your Pebblebee device disappears from Google’s Find Hub due to multiple Google accounts on your Android phone.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1138218330?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee and Google Find Hub Account Management" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id> </h2><h2 id="managing-multiple-google-accounts-in-googles-find-hub">Managing Multiple Google Accounts in Google&#x2019;s Find Hub</h2>If you use multiple Google accounts on your Android phone or tablet, you may need a few extra steps to ensure your Pebblebee item pairs with the correct account in Google&#x2019;s Find Hub. <h3 id="my-pebblebee-disappeared-from-googles-find-hub">My Pebblebee Disappeared from Google&#x2019;s Find Hub</h3>If your Pebblebee was paired successfully but no longer appears in your Google&#x2019;s Find Hub app, it may be linked to a different Google account on the same device.When pairing, your Pebblebee automatically links to your primary Google account&#x2014;the one set as default on your phone&#x2014;regardless of which account you select in the app.The pairing confirmation screen will display the email address of the account being linked at the bottom of the message.<blockquote>Tip: Always check the email shown during pairing. That&#x2019;s the account your Pebblebee is linked to.</blockquote> <h3 id="check-if-you-have-multiple-google-accounts-on-your-phone">Check if You Have Multiple Google Accounts on Your Phone</h3>If you&#x2019;re unsure whether multiple Google accounts are active on your device:<ol start="1"><li>Open any Google app (like Gmail or YouTube).</li><li>Tap your profile icon in the top-right corner.</li><li>If you see an arrow next to your email, there are multiple accounts.</li><li>Tap the arrow to view all accounts linked to your device.</li></ol> <blockquote>Note: Your default account is typically listed first.</blockquote> <h3 id="check-your-account-in-googles-find-hub">Check Your Account in Google&#x2019;s Find Hub</h3><ol start="1"><li>Open the Google&#x2019;s Find Hub app.</li><li>Tap your profile picture in the top-right corner.</li><li>If multiple accounts exist, an arrow will appear near your email address.</li><li>Tap the arrow to display other accounts linked to your phone.</li></ol> <blockquote>Tip: Make sure the correct account is active before pairing your Pebblebee.</blockquote> <h3 id="change-which-account-links-to-googles-find-hub">Change Which Account Links to Google&#x2019;s Find Hub</h3>To ensure your Pebblebee pairs with the correct account, that account must be set as your primary (default) Google account on your device.As far as the Pebblebee team knows, Google&#x2019;s Find Hub will always pair to your phone&#x2019;s primary account. To change which account that is:<ol start="1"><li>Look up instructions for your specific Android phone model and version on how to change the default Google account.</li><li>You can also contact Google Support for the most up-to-date guidance.</li><li>Once changed, repeat the pairing process in Google&#x2019;s Find Hub.</li></ol>For more details, visit: <a href="https://support.google.com/accounts/answer/27441">Manage your Google Account</a> <h3 id="if-you-can-no-longer-access-the-linked-google-account">If You Can No Longer Access the Linked Google Account</h3>If you&#x2019;ve lost access to the account your Pebblebee is linked to (e.g., forgotten password or closed account):<ol start="1"><li>Perform a factory reset on your Pebblebee device. See: <a href="#">How to factory reset Card, Clip, or Tag</a></li><li>When the pairing pop-up appears, check the email displayed&#x2014;that&#x2019;s the account your Pebblebee will link to.</li><li>Complete pairing with an account you can access.</li></ol>

How to Manage Multiple Google Accounts in the Find Hub App

Please contact Pebblebee support at support@pebblebee.com with questions.

Help Center- Pebblebee (English)

Set up and manage your Pebblebee device with Google Find Hub and resolve common connection issues.