Learn how to set up and pair your Pebblebee Clip, Card, or Tag with Apple Find My or Google Find Hub for a smooth start.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1131428531?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee Universal Device Setup Guide"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <script src="https://player.vimeo.com/api/player.js"></script> <script src="https://player.vimeo.com/api/player.js"></script> <h2 id="getting-started">Getting Started&#xA0;</h2>Pebblebee devices help you keep track of what matters most. Follow these steps to set up your Clip, Card, or Tag with confidence and ease.<h3 id="before-you-begin">Before You Begin</h3><ul><li>Plug your Pebblebee device in to charge fully before setup.</li><li>Make sure your phone&#x2019;s Bluetooth is turned on.</li></ul><blockquote>Important: If you have a Universal Clip, Card, or Tag, always pair your device first with either Apple Find My or Google&#x2019;s Find Hub &#x2014; depending on your phone. These are your primary tracking apps. The Pebblebee App is optional and acts as a companion for firmware updates and select features.</blockquote> NOTE: Pairing directly with the Pebblebee App before connecting to a main tracking app can cause setup issues.<h3 id="pairing-with-googles-find-hub-android">Pairing with Google&#x2019;s Find Hub (Android)</h3><ol start="1"><li>Download and open the <a href="https://play.google.com/store/apps/details/Find_My_Device?id=com.google.android.apps.adm&amp;hl=en_NZ">Google&#x2019;s Find Hub</a> app.</li><li>Sign in to your Google account.</li><li>Double-press the button on your Pebblebee device (the bee logo). The device will beep twice and the LED will blink white, indicating it&#x2019;s in pairing mode.</li><li>A Fast Pair sheet will appear on your phone &#x2014; follow the on-screen instructions to complete setup.</li></ol><h3 id="pairing-with-apple-find-my-iphone">Pairing with Apple Find My (iPhone)</h3><ol start="1"><li>Open the <a href="https://apps.apple.com/us/app/find-my/id1514844621">Apple Find My&#xA0;</a>app on your iPhone.</li><li>Tap Items at the bottom of the screen.</li><li>Tap the + (plus) icon.</li><li>Select Add Other Item.</li><li>Double-press the button on your Pebblebee device (the bee logo). The device will beep twice and blink white to enter pairing mode.</li><li>Follow the prompts in Find My to finish pairing.</li></ol><h3 id> </h3><h3 id="connecting-with-the-pebblebee-app-optional">Connecting with the Pebblebee App (Optional)</h3>After pairing with either Apple Find My or Google&#x2019;s Find Hub, you can connect to the Pebblebee App for extra features.<ol start="1"><li>Open the Pebblebee App and sign in with your email address.</li><li>Enter the verification code sent to your email.</li><li>Tap the + (plus) icon in the top right corner.</li><li>Tap Claim Device.</li><li>Follow the instructions to press your device&#x2019;s button 5 times.</li><li>Continue following the prompts to complete pairing.<img src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025102221-eae44c4f-a7ac-4c62-8649-d0665e51f6f7-pair%20with%20pebblebee%20app.gif" style="width: 300px;" class="fr-fic fr-dib"></li></ol>The Pebblebee App adds helpful features like:<ul><li>Phone Finder &#x2014; locate your phone from your device.</li><li>Alert (Clip only) &#x2014; sound an alert to help find your Clip.</li><li>Firmware Updates &#x2014; keep your device performing its best.</li></ul> <blockquote>Tip: Always connect to Apple Find My or Google&#x2019;s Find Hub before adding your device to the Pebblebee App.</blockquote><h2 id="-1"> </h2>

Getting Started with Your Clip, Card, or Tag

Learn the key differences between Apple Find My and Google Find Hub to decide which app best fits your Pebblebee device and phone system.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1131422856?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee App Compatibility: Apple Find My Versus Google Find Hub" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id="choosing-the-right-app-for-your-clip-card-or-tag">Choosing the Right App for Your Clip, Card, or Tag</h2>The new generation of Pebblebee Clip, Card, and Tag gives you full flexibility &#x2014; whether you use Android or iOS. With support for both Google&#x2019;s Find Hub and Apple Find My, Pebblebee has you covered no matter which phone you use. <h3 id="universal-flexibility">Universal Flexibility</h3>When you choose a Pebblebee device, you gain the freedom to track what matters most &#x2014; across the world&#x2019;s two largest finding networks. Here&#x2019;s what each version supports:<ul><li>Clip, Card, and Tag for Android &#x2192; work with Google&#x2019;s Find Hub and the Pebblebee App.</li><li>Clip, Card, and Tag for iOS &#x2192; work with Apple Find My&#x2122; and the Pebblebee App.</li><li>Clip, Card, and Tag Universal &#x2192; work with either Google&#x2019;s Find Hub (Android) or Apple Find My&#x2122; (iOS), along with the new Pebblebee App.</li></ul> <h2 id="which-app-should-you-use">Which App Should You Use?</h2>Your ideal app depends on your phone type, preferences, and how you plan to track your items. Below, you&#x2019;ll find key differences to help you decide.<h3 id="choosegoogles-find-hub-app">Choose&#xA0;Google&#x2019;s Find Hub App</h3>Compatible with:<ul><li>Universal products, or Clip for Android, Card for Android, and Tag for Android</li></ul>Best for:<ul><li>Tracking in busy areas or when you&#x2019;re not close to your item.</li><li>Using the Google Find Hub Network to locate lost items through nearby Android devices.</li></ul>Features:<ul><li>Works with Android 9+ (most brands, selected regions)</li><li>Leverages Google&#x2019;s global finding network</li><li>Share your item with others for joint tracking</li></ul><h3 id> </h3><h3 id="chooseapple-find-my-app">Choose&#xA0;Apple Find My&#x2122; App</h3>Compatible with:<ul><li>Universal products, or Clip for iOS, Card for iOS, and Tag for iOS</li></ul>Best for:<ul><li>Locating your items in large or crowded spaces with Apple&#x2019;s private, encrypted network.</li><li>Tracking anywhere worldwide using Apple&#x2019;s Find My Network.</li></ul>Features:<ul><li>Works with iOS 14.5 and iPadOS 14.5 or later</li><li>Access Apple&#x2019;s secure global network</li><li>Ask Siri or use your Apple Watch to find items</li><li>Share your item with family or friends</li><li>Get Notify When Left Behind alerts</li></ul> <h2 id="switching-between-networks">Switching Between Networks</h2>Using one network disables the other. You cannot use Apple Find My and Google&#x2019;s Find Hub simultaneously.To switch:<ol start="1"><li><a href="https://pebblebee-help.gorgias.help/en-US/2535761-4211256c73704abd99ec18426c3ba773">Factory reset&#xA0;</a>your Pebblebee device.</li><li>Pair it again with your desired app &#x2014; either <a href="https://play.google.com/store/apps/details/Find_My_Device?id=com.google.android.apps.adm&amp;hl=en_NZ">Google&#x2019;s Find Hub</a> or <a href="https://apps.apple.com/us/app/find-my/id1514844621">Apple Find My</a>.</li></ol><blockquote>Note: Once your device is connected to a tracking network, you can also add it to the Pebblebee App for advanced options like firmware updates and custom alerts.</blockquote> <h2 id="feature-comparison">Feature Comparison</h2><table><thead><tr><th>Feature</th><th>Google&#x2019;s Find Hub App</th><th>Apple Find My App</th></tr></thead><tbody><tr><td>Play Sound</td><td>&#x2705;</td><td>&#x2705;</td></tr><tr><td>Share Device</td><td>&#x2705;</td><td>&#x2705;</td></tr><tr><td>Left Behind Alert</td><td>&#x274C;</td><td>&#x2705;</td></tr><tr><td>Mark as Lost</td><td>&#x2705;</td><td>&#x2705;</td></tr></tbody></table>

Choosing Between Apple Find My and Google Find Hub for Your Device

Learn how to safely reset your Pebblebee Clip, Card, or Tag to factory settings before switching accounts or tracking networks.

<h2 id="how-to-factory-reset-your-clip-card-or-tag">How to Factory Reset Your Clip, Card, or Tag</h2>Resetting your Pebblebee device restores it to its original factory state. This can help when switching between tracking networks or transferring ownership to a new account.<blockquote>Example: You might reset your device if it&#x2019;s currently linked to Apple Find My&#x2122; and you&#x2019;d like to use it with Google&#x2019;s Find Hub, or vice versa.</blockquote> <h3 id="before-you-begin">Before You Begin</h3><ul><li>Make sure your Clip, Card, or Tag is fully charged.</li><li>Locate the&#xA0;button under the Pebblebee logo on the front of your device.</li></ul><h3 id> </h3><h3 id="factory-reset-steps">Factory Reset Steps</h3><ol start="1"><li>Triple press the button, then press and hold on the fourth press for 15&#x2013;20 seconds (no pause between the triple press and the hold).</li><li>You&#x2019;ll hear three high-pitched beeps. Release the button during the third beep, just before it ends.</li><li>After releasing, you&#x2019;ll hear a short jingle &#x2014; this confirms the reset was successful.</li></ol><blockquote>Tip: If you don&#x2019;t hear the jingle, repeat the steps carefully. Try pressing the button with a steady rhythm &#x2014; one press per second.</blockquote><ol start="4"><li>Wait 30 seconds before pressing any other buttons.</li><li>To pair again, double press the button to enter pairing mode.</li></ol> <h3 id="forget-the-device-in-bluetooth-settings">Forget the Device in Bluetooth Settings</h3>If your device was previously connected to another account, you&#x2019;ll need to remove it from your Bluetooth list:<ol start="1"><li>Open your phone&#x2019;s Bluetooth settings.</li><li>Look for a device named PB &#x2013; [last 4 digits of the MAC address] (e.g., PB &#x2013; 1A2B).</li><li>Tap it and select Forget or Unpair</li></ol><h3 id="-1"> </h3><h3 id="what-happens-when-you-reset-your-device">What Happens When You Reset Your Device</h3>Performing a factory reset erases all previous connections and data. Your device will return to its original, unlinked state.<blockquote>Important: Avoid resetting your device while it&#x2019;s still linked to a tracking app. Always remove it from your account first to prevent sync issues.</blockquote>After resetting, you&#x2019;ll need to pair your device again using Apple Find My, Google&#x2019;s Find Hub, or the Pebblebee App. <h3 id="when-to-perform-a-factory-reset">When to Perform a Factory Reset</h3><ul><li>When switching between Apple Find My&#x2122; and Google&#x2019;s Find Hub.</li><li>When your device isn&#x2019;t responding or working properly.</li><li>When transferring your device to a new owner or account.</li></ul><h3 id="-2"> </h3>

How to Factory Reset Your Clip, Card, or Tag

Learn how Pebblebee Link Labels use QR codes to help you recover lost items securely and privately.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1133325611?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee Link: Secure QR Lost Item Recovery" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script> <h2 id="get-started-with-link-labels">Get Started with Link Labels</h2>Pebblebee Link is a QR-based tracking system that provides a simple, private, and secure way to reconnect with lost items. By attaching a Link Label to your belongings, you make it easy for someone who finds them to contact you &#x2014; without sharing personal information.Compact and discreet, Pebblebee Link Labels are perfect for frequently misplaced items or situations where active Bluetooth tracking isn&#x2019;t needed.<blockquote>Note: Using Pebblebee Link Labels with the Pebblebee App is completely free. No payment method or credit card is required to set up or use your labels.</blockquote> <h3 id="add-your-link-label-to-the-pebblebee-app">Add Your Link Label to the Pebblebee App</h3><ol start="1"><li>Download the Pebblebee App<ul><li>Go to the <a href="https://play.google.com/store/apps/details?id=com.pebblebee.pebblebeeplus&amp;hl=en_US">Pebblebee app in Google Play Store</a> or <a href="https://apps.apple.com/us/app/pebblebee/id6739783037">Pebblebee app in Apple App Store</a>.</li><li>Search for Pebblebee and install the app on your device.</li></ul></li><li>Log in or Sign Up<ul><li>Open the app and sign in with your email address.</li><li>Follow the in-app instructions to complete your login.</li></ul></li></ol> <h3 id="claim-your-link-label">Claim Your Link Label</h3><ol start="1"><li>In the Pebblebee App, tap the + (plus) icon in the top right corner.</li><li>Select Claim Link.</li><li>The app will request access to your camera &#x2014; grant permission to scan your label&#x2019;s QR code.</li><li>Scan the QR code printed on your Link Label.</li><li>Follow the on-screen steps to finish setup.</li></ol>Once complete, attach the Link Label to your chosen item &#x2014; luggage, wallet, keys, or anything else you want to protect.<img src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025102905-7d0b9318-4d5b-4bff-8c23-e3188b7ecb93-link%20labels%20v2%20set%20up.gif" style="width: 300px;" class="fr-fic fr-dib"><h3 id="i-found-an-item-with-a-link-label--whats-next">I Found an Item with a Link Label &#x2014; What&#x2019;s Next?</h3>If you find an item with a Pebblebee Link Label, you can easily and safely notify the owner:<ol start="1"><li>Scan the QR code on the label using your phone&#x2019;s camera.</li><li>You&#x2019;ll be directed to <a href="https://pebblebee.link/locator">pebblebee.link/locator</a>.</li><li>The screen will display: &#x201C;You&#x2019;ve Found Someone&#x2019;s Item!&#x201D;</li></ol> You&#x2019;ll then see two options:<ul><li>Notify the Owner &#x2014; Send an anonymous notification to the item&#x2019;s owner so they know it&#x2019;s been found. You can optionally share the exact location to help them recover it.</li><li>Get in Touch &#x2014; Send a secure, anonymous message to let the owner know their item has been located.</li></ul><blockquote>Note: This process is entirely anonymous. Your privacy is fully protected &#x2014; you can contact the owner without revealing your personal details.</blockquote>Choose the option that feels right for you to help return the item. If you decide to contact the owner, they&#x2019;ll receive your message by email. <h3 id="common-uses-for-link-labels">Common Uses for Link Labels</h3>Pebblebee Link Labels are versatile and useful across many types of items. Here are some common ways people use them:<ul><li>Household Items: Water bottles, lunch boxes, and everyday essentials that are often misplaced.</li><li>Electronics: Earbud cases, drones, remote controls, and small gadgets that are easy to lose.</li><li>Pet Accessories: Dog tags and collars to help safely return pets if they wander off.</li><li>Outdoor Gear: Camping equipment, lanterns, and picnic items that might be left behind on adventures.</li><li>Office Supplies: Shared tools, projectors, and stationery in workplaces or community spaces.</li></ul> <h3 id> </h3> <div data-slate-void="true" data-key="2993"><figure data-key="2993"> </figure></div> <h3 data-key="2995" id="-1"> </h3>

How to Use Link Labels to Protect Your Belongings

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Help Center- Pebblebee (English)

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Getting Started with Your Device

Getting Started with Your Clip, Card, or Tag

Choosing Between Apple Find My and Google Find Hub for Your Device

How to Factory Reset Your Clip, Card, or Tag

How to Use Link Labels to Protect Your Belongings