What Is Link and How It WorksUpdated 3 hours ago
Pebblebee Link — FAQs and Overview
Pebblebee Link is a QR-code reactive tracking system that helps you recover lost items quickly and safely — without compromising your privacy. It’s a smart, battery-free solution designed for peace of mind and effortless recovery.
What Is Pebblebee Link?
Pebblebee Link uses QR codes to help recover lost items. When someone finds your item and scans the code, they’re directed to a secure Pebblebee webpage where they can notify you — without ever seeing your personal information.
How Do I Set Up a New Link Label?
Open the Pebblebee App (available for iOS and Android).
Tap the + (plus) icon.
Select Claim Label.
Scan the QR code on your Link Label.
Follow the prompts to complete setup.
Attach your Link Label to any item you want to protect and make easier to recover.
How Does Pebblebee Link Differ from Active Trackers?
Pebblebee Link uses reactive tracking, not Bluetooth or GPS. It has no battery or electronics — instead, it relies on others scanning the QR code to help return lost items.
Reactive tracking is perfect for items that don’t require constant monitoring but still need a way to be found securely. In contrast, Pebblebee’s active trackers (like Clip, Card, and Tag) are battery-powered and use Bluetooth through Apple Find My™ or Google’s Find Hub™ networks for live tracking.
What Types of Items Can I Use Pebblebee Link Labels On?
You can attach Link Labels to nearly anything, such as:
Water bottles
Wallets and keys
Electronics or headsets
Lunch boxes
Pet collars
Luggage or travel gear
Is Pebblebee Link Compatible with iOS and Android Smartphones?
Yes. Pebblebee Link works seamlessly on both iOS and Android, allowing setup and recovery from any compatible smartphone.
What Happens When Someone Scans the QR Code?
When the QR code is scanned, the finder is directed to pebblebee.link/locator, where they see a message: “You’ve Found Someone’s Item!”
They can then:
Notify the Owner: Send an anonymous alert so the owner knows their item was found. Optionally, share a location to help recovery.
Get in Touch: Send a secure, private message to the owner through Pebblebee’s system.
All communication is anonymous — neither party’s personal details are ever shared.
How Does Pebblebee Keep My Information Private?
Pebblebee acts as a secure intermediary. Finders can alert you or message you through our system without seeing your name, phone number, or email address. This ensures both you and the finder stay fully protected.
Is There a Subscription Fee to Use Pebblebee Link?
No. Pebblebee Link is a one-time purchase — there are no subscription or recurring fees.
Can I Customize Recovery Instructions?
Yes. You can personalize recovery messages and instructions for each Link Label directly in the Pebblebee App.
Are the Labels Durable?
Yes. Link Labels are scratch-resistant, dishwasher-safe, and designed for long-term durability.
Do I Need an Account to Use Pebblebee Link?
Yes. You’ll need a Pebblebee account to claim your labels and receive notifications when your item is found. This ensures Pebblebee can securely match the found item with its rightful owner.
How Will I Know If Someone Scanned My Link Label?
You’ll receive a notification through the Pebblebee App whenever someone scans your label.
What If the Finder Doesn’t Have a Smartphone?
As long as the finder has a camera and Internet access (on any smart device, tablet, or compatible reader), they can scan the QR code to begin the recovery process.
What Should I Do If My Link Label Becomes Damaged or Unreadable?
Pebblebee Link Labels are built for durability, but if the QR code becomes damaged and cannot be scanned:
Contact Pebblebee Support for assistance.
Our team can help transfer your item’s details to a new label.
Since our early versions, we’ve improved the design with added protection for long-term readability.
Can I Use Pebblebee Link Anywhere in the World?
Yes. Pebblebee Link Labels can be scanned globally, as long as the finder has Internet access — making them ideal for travel.
Does Pebblebee Link Require Batteries or Charging?
No. Pebblebee Link is battery-free and requires no charging. It’s always ready to be scanned and doesn’t need maintenance.
Can I Manage Multiple Link Labels from One Account?
Yes. You can register and manage multiple Link Labels under one Pebblebee account for easy organization and tracking.
Is Pebblebee Link Water-Resistant or Weatherproof?
Yes. Link Labels are water-resistant and dishwasher-safe, making them suitable for both indoor and outdoor use.
Can I Use Pebblebee Link for My Pet’s Collar?
Yes! Link Labels work well on pet collars. Just remember that Pebblebee Link is not an active tracker — it doesn’t show real-time movement but helps others contact you if your pet is found.
Where Can I Purchase Pebblebee Link Labels?
Pebblebee Link Labels are available at pebblebee.com and through select retail partners.