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Help Center- Pebblebee (English) logo

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Contact Pebblebee SupportUpdated 7 days ago


Contact Pebblebee Support

Pebblebee Support is always here to help with your questions, issues, or feedback about our products. Whether you need troubleshooting assistance or want to share your experience, we’re ready to support you.

 How to Reach Us

You can get in touch with our support team in several ways:

  • Live Chat: Click the chat icon in the bottom corner of this page to speak with us directly.

    Chat hours:

    • Monday–Friday: 6:30 a.m. – 3:45 p.m. PST

    • Saturday: 10:00 a.m. – 1:00 p.m. PST


  • Contact Form: Leave us a message anytime through our Contact Us form.

  • Email: Send an email to [email protected] — we’ll respond as soon as possible.


Try Self-Help First

Before reaching out, you can browse our FAQs and Tutorials for quick answers and step-by-step guides. Many common issues can be solved in just a few minutes.

Helpful Details to Include (Optional)

Sharing a few key details can help us resolve your request faster:

  • Phone model: (e.g., iPhone 14, Samsung Galaxy S24)

  • Pebblebee device name: Visit our Pebblebee Products page if you’re unsure.

  • App details: Mention which app you’re using — the Pebblebee App, Apple Find My, or Google’s Find Hub.

  • Screenshots or videos: These are always welcome and help us identify the issue more quickly.


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