Getting started with your Halo takes just a few minutes. Follow the setup steps to connect it properly and enjoy all its features. You will find Halo specifications and frequently asked questions regarding your Halo.

Halo Product Guide

Setup, pairing, and troubleshooting tips for your Pebblebee Clip.

Clip Product Guides

Learn how to set up and use your Pebblebee Card to track wallets and slim spaces.

Card Product Guides

Get setup and connection instructions for your Pebblebee Tag.

Tag Product Guides

Find setup, pairing, and battery care instructions for your Pebblebee Link Labels.

Link Product Guides

Guidance and troubleshooting for older Pebblebee devices and app versions.

Legacy Product Support

Please contact Pebblebee support at support@pebblebee.com with questions.

Help Center- Pebblebee (English)

Discover setup, pairing, and troubleshooting guides for every Pebblebee device — find the right help for your Clip, Card, Tag, Link, or Legacy tracker.

Pebblebee Product Guides

Explore all Pebblebee devices, including Clip, Card, Tag, Link, and Legacy models.

Pebblebee devices

Getting Started with Your Halo

Getting Started with Your Clip, Card, or Tag

Choosing Between Apple Find My and Google Find Hub for Your Device

How to Factory Reset or Disable Your Clip, Card, or Tag

How to Use Link Labels to Protect Your Belongings

How to Charge Your Device and Check Your Pebblebee Battery Level

Getting Started with Your Device

Meet Halo: Features, Specs, and Safety Overview

Factory Reset and Disable Guide for Halo

Halo FAQ: Safety Features, Alerts, and Tracking

Understanding the NEW Clip 5

Understanding Your Clip Universal (Gen4 ) Features and Compatibility

Factory Reset Guide for Clip Gen 5

Understanding the NEW Card 5

Understanding Your Universal Card (Gen 4) Features and Compatibility

Tag Tech Specs and Compatibility Guide

How to Check and Charge Your Tag Battery

Link Label Specifications and Features

What Is Link and How It Works

Legacy Products Still Supported by the Pebblebee Tracking App

Which Devices Work with the Pebblebee App

Correct Setup Order for Your Device

How to Delete or Remove Your Device from All Apps

How to Update Your Device Firmware

How to check your device's firmware version

Troubleshooting connection issues with the Pebblebee App

How to Use the Clip Alert Feature for Safety and Peace of Mind

How to Set Up and Manage Your Safety Circle

How to Activate your Alert Live Subscription

Alert Live FAQ

How to Use Live Location Sharing with Alert Live

How to View and Understand Alert Activity in the App

Alert Feature Guides

How to Use the Phone Finder Feature on Your Device

Phone Finder FAQ: Compatibility and Setup Requirements

Phone Finder Feature Guides

Pebblebee App Guide

Understanding Google’s Find Hub Network and Pebblebee Compatibility

How to Enable Location and Network Permissions for Google’s Find Hub

How to Share Your Device with Another Account on Google’s Find Hub

How to Remove Your Device from Google’s Find Hub

Troubleshooting Connection Issues with Google’s Find Hub

How to Switch Between Google’s Find Hub and Apple Find My Apps

How to Manage Multiple Google Accounts in the Find Hub App

Google's Find Hub Integration Guides

Understanding Apple Find My App Features for Devices

How to Share Your Device in the Apple Find My App

How to Remove Your Device from Apple Find My

Apple Find My Integration Guides

App Guides

Creator Collective Program FAQ

Greenspark Partnership

Pebblebee Programs

Contact Pebblebee Support

Product Warranty and Coverage Information

Return Policy and Money Back Guarantee

How to Change Your Shipping Address for an Order

Change or Update Shipping Address

International Shipping Guide

International Shipping

How to Track and Locate Your Order

Order Information

Order Status

Orders, Warranty & Returns

How to Identify If You Have a Clip or Card Gen 1 or Gen 2

Understanding Device Sounds and Beeps

Understanding Unwanted Location Tracking Alerts for Pebblebee Devices

Delete Your Pebblebee Account

Frequently Asked Questions