Learn how to tell if your Pebblebee Clip or Card is Gen 1 or Gen 2 by checking model numbers, keyring design, and logo details.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1133227975?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee Clip and Card Generation Identification Guide" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script><h2 id><br></h2><h2 id="how-to-identify-your-pebblebee-clip-or-card-generation"><strong>How to Identify Your Pebblebee Clip or Card Generation</strong></h2><p><br></p><p>Pebblebee has introduced improvements to our most loved products &#x2014; the <strong>Clip</strong> and <strong>Card</strong>.</p><p>While both generations look similar, the <strong>second-generation</strong> models include enhanced functionality and design upgrades.</p><p>Here&#x2019;s how to tell which version you have.</p><h3 id="clip-gen-1-vs-clip-gen-2"><strong>Clip Gen 1 vs. Clip Gen 2</strong></h3><h4 id="clip-gen-1"><strong><img src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025091920-bac79fe6-792a-403c-9d10-1a7700921213-clip-gen-1-vs-clip-gen-2.png" style="width: 498px;" class="fr-fic fr-dii"><p><br></p>Clip Gen 1</strong></h4><ul><li><p>Shiny <strong>key ring holder</strong></p></li><li><p>Visible <strong>borderline</strong> around the front and back</p></li><li><p>Model <strong>PB-521-B</strong> printed on the back</p></li></ul><p><br></p><h4 id="clip-gen-2"><strong>Clip Gen 2</strong></h4><ul><li><p><strong>Matte key ring</strong> finish</p></li><li><p><strong>Smooth, single-piece</strong> edge design</p></li><li><p>Model <strong>PB-531-BG</strong> or&#xA0;<strong>PB-531-S</strong> printed on the back</p></li></ul><h3 id="-1"><br></h3><h3 id="improvements-on-clip-gen-2"><strong>Improvements on Clip Gen 2</strong></h3><ul><li><p><strong>Longer battery life</strong> &#x2014; up to <strong>12 months</strong> on a single charge</p></li><li><p><strong>Increased range</strong></p></li><li><p><strong>Louder sound</strong></p></li><li><p><strong>Lighter design</strong></p></li></ul><h3 id="-2"><br></h3><h3 id="card-gen-1-vs-card-gen-2"><strong>Card Gen 1 vs. Card Gen 2</strong></h3><p><strong><img alt="Card Gen 1" src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025102923-8e1616b8-c4f7-4ca3-afaf-0f92d7327a10-e0f297a9-92dd-4cbd-91f7-393c6c95bab6.png" class="fr-fic fr-dii"></strong><br></p><h4 id="card-gen-1"><strong>Card Gen 1</strong></h4><ul><li><p>Pebblebee logo <strong>eyes have no borderlines</strong></p></li><li><p>Model <strong>PB-621-B</strong> printed on the back</p></li></ul><p><br></p><h4 id="card-gen-2"><strong>Card Gen 2</strong></h4><ul><li><p>Pebblebee logo <strong>eyes have borderlines</strong></p></li><li><p>Model <strong>PB-621-BG</strong> or <strong>PB-621-S</strong> printed on the back</p></li></ul><h3 id="-3"><br></h3><h3 id="improvements-on-card-gen-2"><strong>&#xA0;Improvements on Card Gen 2</strong></h3><ul><li><p><strong>Longer battery life</strong> &#x2014; up to <strong>18 months</strong> on a single charge</p></li><li><p><strong>Increased range</strong> for better tracking performance</p></li></ul><p><br></p><h3 id="how-to-check-your-device-model"><strong>How to Check Your Device Model</strong></h3><p>If you&#x2019;re still unsure which version you own:</p><ol start="1"><li><p>Look for the <strong>model number</strong> printed on the back of your Pebblebee device.</p></li><li><p>Use a <strong>bright light source</strong> or your <strong>phone flashlight</strong> to make the model easier to read.</p></li></ol><p><br></p><blockquote><strong>Tip:</strong> You can also check the <strong>Pebblebee Products</strong> section to identify your device model.</blockquote><div data-slate-void="true" data-key="8"><div data-slate-spacer="true"><span style="font-size: 16px;"><br></span></div><figure data-key="8"><span style="font-size: 16px;"><img alt src="https://attachments.gorgias.help/qgaXzxaLzj7vDWOp/hc/PG09N6gdDeZ24j5g/2025091920-19c7f8a0-48c3-4fee-a999-f37fd6e45413-90fcd0fd-4649-47d4-8881-85dd10d72c3b.png" class="fr-fic fr-dii"><br></span></figure></div><h5 data-key="9" id="-4"><br></h5><div data-slate-void="true" data-key="60"><div data-slate-spacer="true"><span style="font-size: 16px;"><br></span></div><figure data-key="60"><br></figure></div><p><br></p>

How to Identify If You Have a Clip or Card Gen 1 or Gen 2

Learn what each sound and beep from your Pebblebee device means, with examples and a helpful video to guide you.

<p><span data-slate-fragment="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" id="isPasted">We made this article to help you understand what sounds your Pebblebee item make an what each one of them means. We recommend watching the video with audio to better understand each one of them.</span></p><p><br></p><div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1053692525?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee Sounds" data-ready="true" data-dashlane-frameid="240"><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></div><script src="https://player.vimeo.com/api/player.js"></script><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>

Understanding Device Sounds and Beeps

Learn why your Pebblebee device may trigger safety alerts or sounds, and how Apple Find My and Google Find Hub protect your privacy.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1133601644?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Pebblebee Unwanted Tracking Alerts Explained" data-ready="true"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script><p id="isPasted"><br></p><h1 id="apple-and-googles-unwanted-tracking-alerts-with-pebblebee-devices"><strong>Apple and Google&#x2019;s Unwanted Tracking Alerts with Pebblebee Devices</strong></h1><p><br></p><p>Your privacy and safety are at the heart of everything we build at Pebblebee.</p><p>Our products &#x2014; including the <strong>Clip</strong>, <strong>Card</strong>, and <strong>Tag</strong> &#x2014; are designed to help you find what matters most <strong>without compromising anyone&#x2019;s security</strong>.</p><p>To ensure protection for everyone, both <strong>Apple</strong> and <strong>Google</strong> have built-in safety systems that detect unknown tracking devices moving with you. These alerts are called <strong>Unwanted Tracking Notifications</strong> (UTNs).</p><p><br></p><h2 id="what-are-unwanted-tracking-alerts"><strong>What Are Unwanted Tracking Alerts?</strong></h2><p>If your phone detects a Pebblebee Bluetooth tracking device moving with you over time and it&#x2019;s <strong>not registered to your Apple ID or Google Account</strong>, you may receive a notification. <a href="https://www.apple.com/newsroom/2024/05/apple-and-google-deliver-support-for-unwanted-tracking-alerts-in-ios-and-android/?utm_source=chatgpt.com">Apple and Google unwanted tracking</a></p><p>These alerts are designed to protect people from being unknowingly tracked.</p><p><br></p><h2 id="how-it-works"><strong>How It Works</strong></h2><p><br></p><h3 id="for-iphone-users"><strong>For iPhone Users</strong></h3><p>If your Pebblebee is paired through the <strong>Apple Find My</strong> network:</p><ul><li><p>iPhones automatically detect and alert users if an unknown device is traveling with them, including devices that are paired with Apple or Google.</p></li><li><p>The alert will appear as:</p><p><strong>&#x201C;Item Detected Near You&#x201D;</strong> or <strong>&#x201C;Unknown Accessory Detected.&#x201D;</strong></p></li><li><p>You can tap the alert to:</p><ul><li><p>See the device&#x2019;s movement history relative to you</p></li><li><p>Make the device <strong>play a sound</strong> to locate it</p></li><li><p>Access instructions to <strong>disable the tracker</strong> if it&#x2019;s not yours</p></li><br></ul><p></p></li></ul><p>Learn more directly from Apple: <a href="https://support.apple.com/en-us/HT212227">About unwanted tracking alerts in the Find My app</a></p><p><br></p><h3 id="for-android-users"><strong>For Android Users</strong></h3><p>If your Pebblebee is paired through <strong>Google&#x2019;s Find My Device</strong> network:</p><ul><li><p>Android automatically scans for unknown Google Find My Device or Apple Find My trackers nearby.</p></li><li><p>If a Pebblebee device moves with you for an extended period, you&#x2019;ll receive an alert:</p><p><strong>&#x201C;Tracker traveling with you detected.&#x201D;</strong></p></li><li><p>You can:</p><ul><li><p>View details of the device</p></li><li><p>Make it <strong>emit a sound</strong> to help locate it</p></li><li><p>Use the built-in <strong>manual scanner</strong> in the <em>Find My Device</em> app to check your surroundings</p></li><br></ul><p></p></li></ul><p>Learn more from Google:<a href="https://support.google.com/android/answer/13658562?hl=en">&#xA0; About unknown tracker alerts on Android</a></p><p><br></p><h2 id="what-this-means-for-pebblebee-owners"><strong>What This Means for Pebblebee Owners</strong></h2><p>Your Pebblebee device will <strong>only show up to you</strong> in your Apple Find My or Google Find Hub app &#x2014; never to others &#x2014; unless it is separated from your phone and begins traveling with someone else.</p><p>Please reach out to <a href="mailto:support@pebblebee.com">support@pebblebee.com</a> for further questions.</p><p>These alerts <strong>don&#x2019;t mean there&#x2019;s a problem</strong> with your Pebblebee.</p><p>They simply reflect Apple and Google&#x2019;s shared commitment to safety and transparency.</p>

Understanding Unwanted Location Tracking Alerts for Pebblebee Devices

Learn how to permanently delete your Pebblebee account and remove all associated data, devices, and subscription information.

<h2 id="delete-your-pebblebee-account"><strong>Delete Your Pebblebee Account</strong></h2><p>If you decide to remove your Pebblebee account, all personal data and linked information will be permanently deleted. This includes location history, connected devices, and subscription details. Once deleted, your account and data cannot be restored.</p><h3 id="what-happens-when-you-delete-your-account"><strong>What Happens When You Delete Your Account</strong></h3><p>When you confirm account deletion, the following data is permanently erased:</p><ul><li><p>All <strong>location history</strong> information</p></li><li><p>All <strong>linked Pebblebee devices</strong></p></li><li><p>All <strong>subscription information</strong></p></li></ul><blockquote><strong>Important:</strong> Removing your account is <strong>permanent</strong>. All your user data and subscription information will be lost.</blockquote><h3 id="how-to-delete-your-pebblebee-account"><strong>How to Delete Your Pebblebee Account</strong></h3><p>Follow these steps to delete your account through the <strong>Pebblebee</strong> app:</p><ol start="1"><li><p>Open the <strong>Pebblebee</strong> app on your iOS or Android device.</p></li><li><p>Tap the <strong>Account</strong> tab.</p></li><li><p>Select<strong>&#xA0;Delete account</strong>.</p></li><li><p>Follow the on-screen instructions to confirm and complete deletion.</p></li></ol><h3 id="after-deletion"><strong>After Deletion</strong></h3><p>Once complete, all traces of your Pebblebee account&#x2014;including location data, linked devices, and subscription details&#x2014;will be permanently removed. This action ensures that your privacy and data remain secure.</p><p>Now you can move forward confidently, knowing your data is fully cleared from Pebblebee&#x2019;s systems.</p>

Delete Your Pebblebee Account

Please contact Pebblebee support at support@pebblebee.com with questions.

Help Center- Pebblebee (English)

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Pebblebee FAQs

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Getting Started with Your Clip, Card, or Tag

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