Alert Live FAQUpdated 7 days ago

Pebblebee Alert Live — FAQ's

Alert Live is the premium tier of Pebblebee’s Alert feature, designed to give you greater control, enhanced location sharing, and a larger Safety Circle — keeping you safer during emergencies.

What You Get with Alert Live

• Up to 5 Safety Circle members (compared to 1 with the free plan)

• Choose between Live Location Sharing and Static Location Sharing when triggering an Alert

• Includes all standard Alert features, such as:

  • Rapid activation

  • Silent mode

  • Secure, private communication with your Safety Circle

Pricing

• $2.99/month

• $24.99/year (save compared to monthly billing)

Cancel Anytime: Your plan remains active until the end of your current billing cycle.

Refunds: No refunds are provided for partial months or unused subscription time.

Subscription Management

• Upgrade Anytime: You can switch from the free plan to Alert Live at any time.

• Downgrade Anytime: You can return to the free plan whenever you like. Your Alert Live benefits remain active until your current billing cycle ends.

Privacy and Location Sharing

• Who Can See Your Location: Only your Safety Circle members can view your shared location, whether you choose Live or Static mode.

• International Coverage: Live Location Sharing works anywhere in the world with cellular connectivity and Location Services enabled.

• Data Privacy: Your live location data is never stored after the session ends and is never shared outside your Safety Circle.

Device and Account Requirements

• You only need one Alert Live subscription per account.

• The plan automatically applies to all Alert-enabled devices linked to that account.

• Ensure your Pebblebee App is updated to the latest version to access all features.

Once upgraded, all compatible devices will share Alert Live benefits — including up to 5 Safety Circle members and Live Location Sharing — at no additional cost.

Comparison: Alert Lite (Free) vs. Alert Live (Premium)