How to check your device's firmware versionUpdated 2 days ago
Check the Firmware Version of Your Pebblebee Item
Keeping your Pebblebee devices up to date ensures the best tracking experience, with the latest features and performance improvements. Follow the steps below to check your firmware version across different apps and devices.
Which Pebblebee Products Can Receive Firmware Updates
Pebblebee offers firmware updates for the following product lines:
Clips (Gen 2-Gen 4)
Cards (Gen 2- Gen 4)
Tags (Gen 2-Gen 4)
How to Check the Firmware Version
The process for checking your device’s firmware depends on the app you’re using. Choose the section that applies to you.
On Google’s Find Hub
Currently, it’s not possible to view your Pebblebee item’s firmware version in Google’s Find Hub.
To see if a firmware update is available, visit: How to update your device firmware.
On Apple Find My
Make sure Bluetooth is turned ON before you begin. You can check Bluetooth status in two places:
Control Center — ensure the Bluetooth icon is enabled.
Settings > Bluetooth — confirm Bluetooth is toggled on.
Then, follow these steps:
Open the Find My app on your iPhone.
Tap the Items tab at the bottom.
Select your Pebblebee device from the list.
Tap your device’s name to expand the details.
The serial number and firmware version will appear (for example, Serial <16-digit-id> Firmware: 3.3.16).
How to Know if You Need an Update
If you see v.3.3.16 on any Gen 2 or Universal devices → You already have the latest firmware.
On the Pebblebee App
When a new firmware version becomes available, the Pebblebee App will notify you. You’ll see an Update button beside your device when it’s ready.
You can also manually check the firmware version:
Open the Pebblebee App.
Tap to select your device.
Under General, tap Software Update.
Bring your device close to your phone and tap Check Update.
Can I Downgrade My Device?
No, it’s not possible to downgrade to an earlier firmware version. All updates are thoroughly tested to improve reliability and performance.
If you experience any issues after updating, contact Pebblebee Support at [email protected].
Pebblebee Gen 2 Devices and Network Compatibility
Pebblebee for iOS (Gen1) : Works with Apple Find My
Pebblebee for Android (Gen 2): Works with Google’s Find Hub
Pebblebee Universal (Gen4 ): Works with either Apple Find My or Google’s Find Hub, and the Pebbblebee app (works as a companion app to Apple or Google)
Do I Need an Update?
Here are the latest available firmware versions (updated July 28, 2025):
Made for iOS
Clip Gen 1: v.1.9.0
Card Gen 1: v.1.9.0
Clip Gen 2: v.3.3.16
Card Gen 2: v.3.3.16
Tag Gen 2: v.3.3.16
Made for Android
Clip Gen 2: v.3.3.16
Card Gen 2: v.3.3.16
Tag Gen 2: v.3.3.16
Universal Devices
Clip Universal: v.3.3.16
Card Universal: v.3.3.16
Tag Universal: v.3.3.16
If you’re unsure which Clip or Card generation you own, visit: How to identify your Clip and Card generation.