Help Center- Pebblebee (English) logo
Help Center- Pebblebee (English) logo

All articles

Factory reset your LÔC8Updated an hour ago

Factory reset your LÔC8 before switching tracking networks, troubleshooting, or transferring it to someone else.

Before you begin

  • Turn on Bluetooth and internet access on your phone.

  • Keep LÔC8 close to your phone throughout the process.

  • Locate the button on top of LÔC8 and confirm that you can access it if a manual reset is required.

  • If LÔC8 is installed inside an item, follow the appropriate installation or manufacturer instructions before attempting to remove or access it.

Important when transferring ownership: A manual factory reset does not remove LÔC8 from your Apple, Google, or Pebblebee account. You must remove it from every connected app before another person can set it up.

Remove and reset your LÔC8

The normal reset process begins by removing LÔC8 from its tracking network.

  1. Keep LÔC8 close to your phone.

  2. Remove it from the tracking network it currently uses:

  3. Listen for the reset sound from LÔC8. The device should factory reset automatically after it is successfully removed.

If you hear the reset sound, the automatic factory reset was successful. You must still remove LÔC8 from the Pebblebee app if it was added there.

Remove your LÔC8 from the Pebblebee app

  1. Open the Pebblebee app.

  2. Find LÔC8 in your items list.

  3. Select LÔC8.

  4. Scroll to the bottom of the device page.

  5. Select Remove Item.

  6. Confirm that you want to remove it.

Important: Removing LÔC8 from the Pebblebee app will not factory reset it or remove it from Apple Find My or Google’s Find Hub. Each connection must be removed separately.

When to reset your LÔC8 manually

Use the manual reset procedure only if:

  • You removed LÔC8 from Apple Find My or Google’s Find Hub but did not hear the reset sound.

  • The tracking app reports that LÔC8 was not nearby enough to reset.

  • LÔC8 remains unresponsive after being removed from its tracking network.

Before continuing, confirm that LÔC8 no longer appears in Apple Find My or Google’s Find Hub. A manual reset alone will not remove it from your account.

Installation note: The manual reset requires access to the button on top of LÔC8. If it is embedded or came pre-installed, follow the appropriate installation or manufacturer instructions to access the button without damaging LÔC8 or the equipment.

Manually reset your LÔC8

  1. Locate the button on top of LÔC8.

  2. Press the button three times.

  3. At the same pace, press the button a fourth time and hold it for approximately 10 seconds.

  4. Listen for three high-pitched beeps.

  5. Release the button during the third beep, before it finishes.

  6. Listen for a short jingle confirming that the reset was successful.

If the manual reset does not work

  • Make sure there is no pause between the first three presses and the fourth press-and-hold.

  • Release the button while the third beep is still playing.

  • Press the button firmly and use a steady rhythm.

  • Confirm that the LÔC8 battery is not depleted.

  • If necessary, replace the battery, then try again.

Confirm the removal

After completing the automatic or manual reset:

  • Confirm that LÔC8 no longer appears in Apple Find My or Google’s Find Hub.

  • Confirm that it no longer appears in your Pebblebee app device list.

  • Confirm that you heard the automatic or manual reset sound.

LÔC8 is now ready to be set up again or transferred to another person.

Was this article helpful?
Yes
No