# Help Center- Pebblebee (English) > Public Help Center articles for Help Center- Pebblebee (English). Use these links as concise, text-first sources for customer-facing support policies and FAQs. Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended. ## Articles - [Getting Started with Your Halo](https://help.pebblebee.com/en-US/getting-started-with-your-halo-5063713.md): Halo is a dedicated personal safety device built for moments when speed, visibility, and connection matter. It lives on your keychain, activates with a physical pull-apart motion, and responds with a loud siren, bright strobe lights, and live locatio - [Getting Started with Your Clip, Card, or Tag](https://help.pebblebee.com/en-US/getting-started-pebblebee-clip-card-tag-2416611.md): Follow simple steps to pair your Pebblebee device with Apple Find My or Google Find Hub and connect to the Pebblebee app with confidence. - [Choosing Between Apple Find My and Google Find Hub for Your Device](https://help.pebblebee.com/en-US/choose-apple-find-my-google-find-hub-pebblebee-2496017.md): Compare Apple Find My and Google Find Hub to find the best way to track your Pebblebee Clip, Card, or Tag on iPhone or Android. - [How to Factory Reset or Disable Your Clip, Card, or Tag](https://help.pebblebee.com/en-US/how-to-factory-reset-or-disable-your-clip-card-or-tag-2535761.md): Follow simple steps to reset your Pebblebee device, clear old connections, and prepare it for a new Apple Find My or Google Find Hub setup. - [How to Use Link Labels to Protect Your Belongings](https://help.pebblebee.com/en-US/use-pebblebee-link-labels-2570260.md): Discover how to set up Pebblebee Link Labels and connect lost items back to you safely — no subscription or credit card required. - [How to Charge Your Device and Check Your Pebblebee Battery Level](https://help.pebblebee.com/en-US/how-to-charge-your-device-and-check-your-pebblebee-battery-level-3295648.md): Understand and check your Pebblebee battery levels across Apple Find My, Google’s Find Hub, and the Pebblebee App to keep your items reliably tracked. - [Meet Halo: Features, Specs, and Safety Overview](https://help.pebblebee.com/en-US/meet-halo-features-specs-and-safety-overview-4922219.md): Learn how Pebblebee Halo delivers powerful safety features, live location sharing, and item tracking in one compact, reliable device. - [Factory Reset and Disable Guide for Halo](https://help.pebblebee.com/en-US/factory-reset-and-disable-guide-for-halo-3159526.md): Reset, disable, or re-enable your Pebblebee Halo with ease. Follow simple steps to manage your device and stay in control of your tracking and safety. - [Halo FAQ: Safety Features, Alerts, and Tracking](https://help.pebblebee.com/en-US/halo-faq-safety-features-alerts-and-tracking-5456903.md): Discover how Pebblebee Halo keeps you safe with instant alerts, live location sharing, and reliable tracking on Apple Find My and Google’s Find Hub. - [Understanding the NEW Clip 5](https://help.pebblebee.com/en-US/understanding-the-new-clip-5-3153344.md): Welcome our newest 5th Generation Clip to the Pebblebee products! This is exciting as we have improved the Clip's function and the Clip's fashion!. This guide will help you quickly identify your device and understand its key features, compatibility, - [Understanding Your Clip Universal (Gen4 ) Features and Compatibility](https://help.pebblebee.com/en-US/understanding-your-clip-universal-(gen4-)-features-and-compatibility-2261758.md): Discover everything about your Pebblebee Clip Gen 2 — from rechargeable battery and water resistance to compatibility with Find My and Google Find Hub. - [Factory Reset Guide for Clip Gen 5](https://help.pebblebee.com/en-US/factory-reset-guide-for-clip-gen-5-3159197.md): Step-by-step instructions to reset, disable, and re-enable your Pebblebee Clip Gen 5 — stay connected and confident in every moment. - [Understanding the NEW Card 5](https://help.pebblebee.com/en-US/understanding-the-new-card-5-3153386.md): Welcome our newest 5th Generation Card to the Pebblebee products! This is exciting as we have improved the Card's function and the Card's fashion!. This guide will help you quickly identify your device and understand its key features, compatibility, - [Understanding Your Universal Card (Gen 4) Features and Compatibility](https://help.pebblebee.com/en-US/understanding-your-universal-card-(gen-4)-features-and-compatibility-2377959.md): Discover everything about your Pebblebee Card Gen 2 — from rechargeable battery and water resistance to compatibility with Find My and Google Find Hub. - [How to Check and Charge Your Tag Battery](https://help.pebblebee.com/en-US/check-charge-pebblebee-tag-battery-2416554.md): See how to check your Pebblebee Tag’s battery in Apple Find My or Google Find Hub and recharge it easily with the magnetic cable. - [CollarID: Overview and Setup](https://help.pebblebee.com/en-US/collarid-overview-and-setup-6437630.md): CollarID attaches comfortably to your pet's preferred item (like a leash or a collar) and stays put through everyday life. One side gives you space to write your pet’s name for quick visual identification. On the other, a QR code connects to Pebblebe - [How does CollarID work](https://help.pebblebee.com/en-US/how-does-collarid-work-7420280.md): If your pet goes missing, you can mark them as lost in the Pebblebee app. This updates the information shown to anyone who scans your pet’s tag and, when available, can notify participating missing-pet registries. Make sure your pet profile contains - [Link Label Specifications and Features](https://help.pebblebee.com/en-US/pebblebee-link-label-specs-2377960.md): Learn about Pebblebee Link Label weight, dimensions, and key features — from dishwasher-safe design to iOS and Android compatibility. - [What Is Link and How It Works](https://help.pebblebee.com/en-US/what-is-pebblebee-link-2377962.md): Discover how Pebblebee Link lets you protect your items with smart QR labels that connect finders and owners safely, without sharing personal info. - [Understanding your Link Bag Tag](https://help.pebblebee.com/en-US/understanding-your-link-bag-tag-5844246.md): Losing a bag doesn’t have to mean losing your privacy. Pebblebee Link Bag Tags give you a simple, secure way to reconnect with your belongings without putting your name, phone number, or address on display. Just attach, scan, and travel with confiden - [Legacy Products Still Supported by the Pebblebee Tracking App](https://help.pebblebee.com/en-US/legacy-pebblebee-products-supported-2444399.md): See how to maintain Finder, Blackcard, Found, and Honey trackers — including charging steps, battery replacement, and mode details. - [Understanding the new Loc8 product](https://help.pebblebee.com/en-US/understanding-the-new-loc8-product-7859862.md): Pebblebee LÔC8 brings trusted item finding to the kinds of belongings that are often left behind, misplaced, or hard to track. Designed in a compact Pin form factor, LÔC8 embeds directly into cylindrical gear like golf clubs, bicycles and more. It wo - [Disable and Re-Enable your LOC8](https://help.pebblebee.com/en-US/disable-and-re-enable-your-loc8-4846563.md): Manage your Pebblebee LOC8 with confidence. Learn how to factory reset, disable, re-enable, and retrieve your serial number in just a few simple steps. - [LÔC8 FAQ](https://help.pebblebee.com/en-US/loc8-faq-4384435.md): LÔC8 is an embedded, cylindrical item finder designed to add tracking to gear that doesn’t fit traditional trackers. LÔC8 works with Apple Find My for iPhone users or Google’s Find Hub for Android users. No. You choose one network during setup, based - [Which Devices Work with the Pebblebee App](https://help.pebblebee.com/en-US/pebblebee-app-device-compatibility-2537486.md): Find out if your Pebblebee device works with the Pebblebee app — supports Link Labels, Gen 2 models, and Universal devices for iOS and Android. - [Correct Setup Order for Your Device](https://help.pebblebee.com/en-US/correct-setup-order-pebblebee-device-2537496.md): Learn the right way to set up your Pebblebee device — claim it first with Apple Find My or Google Find Hub, then add it to the Pebblebee app for full features. - [How to Delete or Remove Your Device from All Apps](https://help.pebblebee.com/en-US/delete-remove-pebblebee-device-2537523.md): Follow these steps to delete your Pebblebee from both the Pebblebee app and Apple Find My or Google Find Hub — ensuring a complete removal. - [How to Update Your Device Firmware](https://help.pebblebee.com/en-US/update-pebblebee-device-firmware-2543095.md): Follow simple steps to update your Pebblebee device firmware — get the latest features, bug fixes, and performance improvements instantly. - [How to check your device's firmware version](https://help.pebblebee.com/en-US/how-to-check-your-devices-firmware-version-3102848.md): Keeping your Pebblebee devices up to date ensures the best tracking experience, with the latest features and performance improvements. Follow the steps below to check your firmware version across different apps and devices. Pebblebee offers firmware - [Troubleshooting connection issues with the Pebblebee App](https://help.pebblebee.com/en-US/troubleshoot-pebblebee-pebblebee-app-connection-3242487.md): Learn how to troubleshoot Pebblebee pairing issues with the Pebblebee app — check pairing mode, permissions, and device compatibility - [How to Use the Clip Alert Feature for Safety and Peace of Mind](https://help.pebblebee.com/en-US/use-pebblebee-clip-alert-feature-2469149.md): Set up and use the Pebblebee Clip’s Alert safety feature — activate siren, strobe, and live alerts that notify your Safety Circle when you need help. - [How to Set Up and Manage Your Safety Circle](https://help.pebblebee.com/en-US/setup-manage-pebblebee-safety-circle-2469271.md): See how to set up and manage your Pebblebee Safety Circle — invite trusted contacts who’ll get SMS alerts with your live location in emergencies. - [How to Activate your Alert Live Subscription](https://help.pebblebee.com/en-US/how-to-activate-your-alert-live-subscription-2469272.md): Discover how to upgrade to Pebblebee Alert Live — get live tracking, add up to 5 Safety Circle contacts, and stay connected with loved ones worldwide. - [Alert Live FAQ](https://help.pebblebee.com/en-US/alert-live-faq-2243773.md): Alert Live is the premium tier of Pebblebee’s Alert feature, designed to give you greater control, enhanced location sharing, and a larger Safety Circle — keeping you safer during emergencies. Up to 5 Safety Circle members (compared to 1 with the fre - [How to Use Live Location Sharing with Alert Live](https://help.pebblebee.com/en-US/live-location-sharing-pebblebee-alert-live-2469275.md): Discover how to enable Pebblebee Live Location Sharing — share your real-time location securely with your Safety Circle for up to 24 hours. - [How to View and Understand Alert Activity in the App](https://help.pebblebee.com/en-US/view-alert-activity-pebblebee-app-2469276.md): See how Pebblebee’s Alert Activity helps you review past alerts, confirm notifications, and track Safety Circle changes for peace of mind. - [How to Use the Phone Finder Feature on Your Device](https://help.pebblebee.com/en-US/use-pebblebee-phone-finder-2469279.md): Discover how to turn on and use Pebblebee’s Phone Finder — double-press your Clip, Card, or Tag to ring your phone instantly, even in silent mode. - [Phone Finder FAQ: Compatibility and Setup Requirements](https://help.pebblebee.com/en-US/pebblebee-phone-finder-faq-2469280.md): Get answers about Pebblebee Phone Finder — see which devices support it, how to enable it, and how it works with Apple Find My or Google Find Hub. - [Understanding Google’s Find Hub Network and Pebblebee Compatibility](https://help.pebblebee.com/en-US/google-find-hub-pebblebee-compatibility-2535867.md): Discover how Pebblebee works with Google’s Find Hub — track lost items using Android’s secure Bluetooth network and update Gen 2 devices easily. - [How to Enable Location and Network Permissions for Google’s Find Hub](https://help.pebblebee.com/en-US/enable-location-permissions-google-find-hub-2535872.md): Learn how to turn on location and network permissions for Google’s Find Hub so your Pebblebee device updates reliably, even when offline. - [How to Share Your Device with Another Account on Google’s Find Hub](https://help.pebblebee.com/en-US/share-pebblebee-device-google-find-hub-2536072.md): See how to share your Pebblebee device safely through Google’s Find Hub — invite, confirm, and manage shared access with ease. - [How to Remove Your Device from Google’s Find Hub](https://help.pebblebee.com/en-US/remove-pebblebee-device-google-find-hub-2536079.md): Follow these simple steps to remove your Pebblebee device from Google’s Find Hub and factory reset it for reuse or account transfer. - [Troubleshooting Connection Issues with Google’s Find Hub](https://help.pebblebee.com/en-US/troubleshoot-pebblebee-google-find-hub-connection-2536095.md): Learn how to troubleshoot Pebblebee pairing issues with Google’s Find Hub — check pairing mode, permissions, and device compatibility. - [How to Switch Between Google’s Find Hub and Apple Find My Apps](https://help.pebblebee.com/en-US/switch-between-google-find-hub-apple-find-my-2536699.md): Follow these steps to switch your Pebblebee between Google’s Find Hub and Apple Find My — safely unpair, reset, and reconnect your device. - [How to Manage Multiple Google Accounts in the Find Hub App](https://help.pebblebee.com/en-US/manage-multiple-google-accounts-find-hub-2660634.md): Fix pairing issues caused by multiple Google accounts — see how to find, switch, or reset your Pebblebee device in Google’s Find Hub. - [Understanding Apple Find My App Features for Devices](https://help.pebblebee.com/en-US/apple-find-my-app-features-pebblebee-2536853.md): Discover Apple Find My app tools for Pebblebee — play sound, share items, get directions, and set left-behind alerts for extra peace of mind. - [How to Share Your Device in the Apple Find My App](https://help.pebblebee.com/en-US/share-pebblebee-device-apple-find-my-2536863.md): Follow these simple steps to share your Pebblebee with others using Apple Find My — add up to five people securely from your iPhone or iPad. - [How to Remove Your Device from Apple Find My](https://help.pebblebee.com/en-US/remove-pebblebee-device-apple-find-my-2536877.md): Follow these steps to safely remove your Pebblebee from Apple Find My — disconnect from iCloud and factory reset your device for reuse. - [Creator Collective Program FAQ](https://help.pebblebee.com/en-US/pebblebee-creator-collective-faq-2254162.md): Get answers about the Pebblebee Creator Collective — how to join, earn commissions, and promote Pebblebee products as an approved affiliate. - [Greenspark Partnership](https://help.pebblebee.com/en-US/greenspark-partnership-3049917.md): At Pebblebee, our mission goes beyond helping you find what’s lost — we’re here to protect what’s worth keeping, including the planet we all share. - [Contact Pebblebee Support](https://help.pebblebee.com/en-US/contact-pebblebee-support-2470898.md): Pebblebee Support is always here to help with your questions, issues, or feedback about our products. Whether you need troubleshooting assistance or want to share your experience, we’re ready to support you. You can get in touch with our support team - [Product Warranty and Coverage Information](https://help.pebblebee.com/en-US/pebblebee-product-warranty-2546846.md): Discover Pebblebee’s warranty coverage by region — learn what’s included, how long you’re protected, and how to request a replacement if needed. - [Return Policy and Money Back Guarantee](https://help.pebblebee.com/en-US/pebblebee-return-policy-2560137.md): Read Pebblebee’s return and refund policy — how to qualify for a 30-day money-back guarantee and where to buy from authorized resellers. - [How to Change Your Shipping Address for an Order](https://help.pebblebee.com/en-US/change-shipping-address-pebblebee-order-2322185.md): Need to update your address? Learn how to change your Pebblebee shipping details before or after your order ships for smooth delivery. - [International Shipping Guide](https://help.pebblebee.com/en-US/pebblebee-international-shipping-2322226.md): Discover where Pebblebee ships worldwide, how shipping costs are calculated, and what to expect with customs and tracking for global orders. - [How to Track and Locate Your Order](https://help.pebblebee.com/en-US/track-locate-pebblebee-order-2535787.md): Find out where your Pebblebee order is — get tracking info, carrier tips, and help for delayed, missing, or international packages. - [How to Identify If You Have a Clip or Card Gen 1 or Gen 2](https://help.pebblebee.com/en-US/identify-pebblebee-clip-card-gen1-gen2-2470771.md): Find out which Pebblebee Clip or Card you have — compare Gen 1 vs Gen 2 designs, model numbers, and upgraded features like range and battery life. - [Understanding Device Sounds and Beeps](https://help.pebblebee.com/en-US/understanding-device-sounds-and-beeps-2496096.md): Hear what your Pebblebee device is saying — learn the meaning behind each beep, tone, and alert sound with our quick audio guide. - [Understanding Unwanted Location Tracking Alerts for Pebblebee Devices](https://help.pebblebee.com/en-US/unwanted-location-tracking-alerts-pebblebee-2536869.md): Find out how Pebblebee, Apple Find My, and Google Find Hub work together to prevent unwanted tracking and keep your location data private. - [Delete Your Pebblebee Account](https://help.pebblebee.com/en-US/pebblebee-delete-account-3161245.md): Follow these simple steps to permanently delete your Pebblebee account and securely remove all personal data, devices, and subscriptions.